NJphotodoc Loc: Now in the First State

Hi all. Was on vacation and this problem developed suddenly. Previous photo (observation point on Mauna Kea on Hawaii and yes, it is beautiful there) was fine. However the next shot everything went nuts. Could barely see the image through the viewfinder, could only see 1 focus point, and when I went to change the lens, it would only turn ~ 1/4" before it stopped and would not go any further to remove it. When I turned it back to reingage, it locked in fine, but the problems persist (low light, only 1 focus point, and cannot remove the lens). Autofocus, exposure are all OK, but the lens won't come off and viewing an image is almost impossible.
I called Tamron and while they said they would certainly take care of the lens (warranty), they would prefer it was off the body since they are not responsible for that. Would prefer not having to send the camera and lens to Nikon since they also will not take responsibility for the lens. I did call Cameta ( I get all my stuff from them) and am waiting to hear back from their tech person but they send all their repairs out. I thought about bringing it down to Mack (I'm in NJ and too far from them) but then lens is still under Tamron warranty.
I don't want to force it off but also don't want to see a repair bill that's bigger than the cost of the camera. So, if anyone has ever experienced a lens-camera problem like this, please let me know what you did to get it off. Any and all suggestions gratefully appreciated.

mas24 Loc: Southern CA

You are caught in a dilemma for sure. I have lenses that were hard to remove, but never completely stuck. Either a mechanism in the camera body or the lens failed. I would bet it is the lens. Forcing it would probably make it worse as you stated. Good luck on this one.

NJphotodoc Loc: Now in the First State

FYI heard back from the tech dept at Cameta. This is the 1st time they have encountered this but the concensus is that the problem is with the lens, not the camera. Doesn't help me much, but Cameta suggested I send the camera and lens to them to see if they can get it off. If not, they will send it to Nikon and most likely Nikon will have to take the camera apart (lucky me!)

GOR

Please keep us informed on the solution as it would be great information in case one of us experiences the same problem. Sorry to hear about your problem I hope everything works out for you.

Ol' Frank Loc: Orlando,

Please let us know what happens. I have the same set up and use it almost as my walkaround lens and body. Never had a problem, but then neither did you.

NJphotodoc Loc: Now in the First State

So far both Tamron and Cameta said they never heard of this either, but both are leaning to a lens issue. Cameta said to send it them and they will try to remove the lens. If they cvan't they will send it to Nikon on ny behalf who will probably have to dissemble the camera to remove the lens. Tamron will fix the lens as it is still under warranty.

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

My suggestion is that you call either Tamron or Nikon customer service, if that does not do the trick, contact B&H repair division and ask their opinion BEFORE you try any methods suggested here.

Zone-System-Grandpa Loc: Springfield, Ohio

++++++++++++++++++++++++++++

A small screw on the lens has worked loose into the track of which it rides on your camera body. It will need to be forced off no matter who does the work as there is no way to get inside to it. Once it is forced off, should there be damage to the track, it may need to be replaced; maybe not ! If you force it off yourself, you may get by without spending any money. If someone else does it for you, you will need to get out your checkbook !

jerryc41 Loc: Catskill Mts of NY

Yes, it does sound like a lens problem, and it would be a shame to have to pay Nikon to fix a Tamron problem. I would send it to Tamron and get the job done for free.

jerryc41 Loc: Catskill Mts of NY

Sounds reasonable.

bettis1 Loc: Texas

That's a tough one! If all else fails, my last choice would be a vice and a big pipe wrench.

Bob

jerryc41 Loc: Catskill Mts of NY

This could be a warning to all of us. Check mounting points on cameras and lenses. Anything loose?

Gianfranco47 Loc: Senoia GA

problem surely comes from the lens , Tamron (1) and Cameta (2) are responsible of the repair , Nikon is off of this problem, the above two company have to pay some damages to camera body if it necessary

Carl D Loc: Albemarle, NC.

How can you say that Cameta is partially responsible and should pay part of the damage? They did nothing wrong when they sold the camera gear.

Unclewiggley Loc: Winter Haven, FL

I just took off my Tamron 18-270 from my Canon 60D and there are 4 screws on the track that if they come loose could probably stick the lens when turning it to get it off the camera. I hope you have good luck with whoever you have take it off.