TriX wrote:
Good luck with the reformat. I'm guessing that since the Seagate didn't require formatting, that it had already been partitioned and formatted (probably because it was an external drive which most people would expect to be "plug-and-play") while your new drive was not. I'm sure there are a large percentage of PC users who have never partitioned or formatted a drive, much less delved into the subtleties of MBR vs GUID 😀
You're probably right. I am holding off until I hear back from them about doing the reformat - just in case there is some magic bullet we can try first!