BillieG Loc: Oklahoma

I have both a pc and a mac, and I recently bought the Canon pro 100 printer.
I installed the pc software to the pc and set it for usb connection. Printer is working fine; however, I was not really pleased with the color and felt it may be better off the macbook pro retina. I installed the software for the mac and it does not print. Paper just goes right through.

I don't use my mac as much as my pc as I am just more familiar with the pc, and I have no idea what it wrong. I have also googled it.

One thing I noticed is that the pc software has a "Magic Garden" that I can pull up photo's into and print from there. I can also print from PS elements. It also has a Canon folder where I can adjust settings. The mac has neither of these that I can find.

Does anyone have any ideas? Thank you for your time.

bsprague Loc: Lacey, WA, USA

What software did you install? And, what is the "host" you are printing from? What version of the Apple operating system are you using?

BillieG Loc: Oklahoma

I installed the software that came with the Canon printer for Mac. I used the USB and connected it directly from the mac to the printer. Operating System is El Capitan v10.11.3

ecobin Loc: Paoli, PA

Download both of the files & you'll have everything that you have on your PC.
http://www.usa.canon.com/internet/portal/us/home/support/details/printers/professional-inkjet-printers/pro-series/pro-100?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

BillieG Loc: Oklahoma

Thank you, that did it!