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Repair or Buy New Camera??
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Apr 5, 2016 12:26:56   #
MaryAO Loc: Florida
 
Hello,
I have a Sony Cybershot DSC-HX300 for the past 3 years. It is not under warranty. I have been getting a flashing messageE:62:11 which after contacting Sony requires a company fix. The cost would be about $185.00 with repair and shipping. Question: What is the forums opinion...Do I send it in to fix OR do I buy a new camera???
Advice/suggestions please.
Thank you,
Mary

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Apr 5, 2016 12:48:03   #
MT Shooter Loc: Montana
 
The repair would be through Precision Camera, slow service. What does that camera sell for used? Could you replace it for less? I see they are only $249 brand new from Best Buy. Personally, I would get a new one and keep yours for parts, but only you can decide how best to spend your money.

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Apr 5, 2016 12:48:49   #
rmalarz Loc: Tempe, Arizona
 
MaryAO wrote:
Hello,
I have a Sony Cybershot DSC-HX300 for the past 3 years. It is not under warranty. I have been getting a flashing messageE:62:11 which after contacting Sony requires a company fix. The cost would be about $185.00 with repair and shipping. Question: What is the forums opinion...Do I send it in to fix OR do I buy a new camera???
Advice/suggestions please.
Thank you,
Mary


Mary, the simple answer is, can you purchase a new camera, that you'd like as much as this one, for $185?
--Bob

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Apr 5, 2016 12:49:03   #
lamiaceae Loc: San Luis Obispo County, CA
 
MaryAO wrote:
Hello,
I have a Sony Cybershot DSC-HX300 for the past 3 years. It is not under warranty. I have been getting a flashing messageE:62:11 which after contacting Sony requires a company fix. The cost would be about $185.00 with repair and shipping. Question: What is the forums opinion...Do I send it in to fix OR do I buy a new camera???
Advice/suggestions please.
Thank you,
Mary


Have you tried a "factory reset"? Google or owners manual for answer of how (no idea myself for that camera). Also try Removing Battery with power switch On?

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Apr 5, 2016 12:59:06   #
mas24 Loc: Southern CA
 
This camera may be out of production. If you can get the camera for $249, then it may be wise to upgrade to another camera spending more money. Sony doesn't sell refurbished on the same level as Nikon or Canon. If you are willing to spend more money such as $450, I would recommend the Canon SX60 with a focal length of 1350mm, a viewfinder, hotshoe for flash, and it shoots movies and RAW. Your choice though.

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Apr 5, 2016 14:16:12   #
dhowland
 
Looks like Best Buy has them on sale for $209 (new!)

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Apr 6, 2016 07:35:50   #
jerryc41 Loc: Catskill Mts of NY
 
MaryAO wrote:
Hello,
I have a Sony Cybershot DSC-HX300 for the past 3 years. It is not under warranty. I have been getting a flashing messageE:62:11 which after contacting Sony requires a company fix. The cost would be about $185.00 with repair and shipping. Question: What is the forums opinion...Do I send it in to fix OR do I buy a new camera???
Advice/suggestions please.
Thank you,
Mary

If it broke after three years, I wouldn't get it repaired or buy the same model. There are thousands of choices out there.

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Apr 6, 2016 07:41:39   #
RWCRNC Loc: Pennsylvania
 
jerryc41 wrote:
If it broke after three years, I wouldn't get it repaired or buy the same model. There are thousands of choices out there.


I agree

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Apr 6, 2016 07:48:20   #
camerapapi Loc: Miami, Fl.
 
Always consider the actual price of the camera so that you can make a comparison with the price of repairs. If the camera can be bought at Best Buy for $250 brand new and the repair is $185 that means that for $65 more you are buying a new camera with a full one year warranty from Sony.
There are exceptions to this like when the persons really loves his or her camera and is willing to pay the price of repairs.

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Apr 6, 2016 08:06:50   #
jerryc41 Loc: Catskill Mts of NY
 
People sell broken cameras every day on ebay. Repair places want parts.

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Apr 6, 2016 09:48:53   #
Indi Loc: L. I., NY, Palm Beach Cty when it's cold.
 
This is only the way I calculate a repair v. replacement.
If the repair will cost more than 1/2 the price I paid for something...buy a new one. That's for pretty much ANYTHING I have bought.

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Apr 6, 2016 10:12:00   #
sr71 Loc: In Col. Juan Seguin Land
 
Upgrade to the Sony RX10 II can't go wrong,,,,,

MaryAO wrote:
Hello,
I have a Sony Cybershot DSC-HX300 for the past 3 years. It is not under warranty. I have been getting a flashing messageE:62:11 which after contacting Sony requires a company fix. The cost would be about $185.00 with repair and shipping. Question: What is the forums opinion...Do I send it in to fix OR do I buy a new camera???
Advice/suggestions please.
Thank you,
Mary

Reply
Apr 6, 2016 10:25:38   #
bparr1 Loc: Carthage, TN
 
Indi wrote:
This is only the way I calculate a repair v. replacement.
If the repair will cost more than 1/2 the price I paid for something...buy a new one. That's for pretty much ANYTHING I have bought.


I totally agree, Indi. As a retired industrial mechanic, that is the general rule industry wide.

MaryAO, it's time for a new camera. There is a plethora of options. I feel there is a camera out there to fit your budget and needs.

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Apr 6, 2016 10:52:55   #
bdk Loc: Sanibel Fl.
 
Buy new....

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Apr 6, 2016 10:55:35   #
RichardSM Loc: Back in Texas
 
With Sony the cost to repair is always high that's why I don't buy Sony.

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