Nikon 750 recall: I sent my 750 to NY on Monday, I have not received notification tha it was received. Does Nikon make that notification or do they notify when it ships back Thanks in...

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Nikon 750 recall

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Mar 9, 2016 07:41:11 #

Papa j Loc: Cary NC

I sent my 750 to NY on Monday, I have not received notification tha it was received. Does Nikon make that notification or do they notify when it ships back

Thanks in advance
Joe

Mar 9, 2016 07:47:22 #

jerryc41 Loc: Catskill Mts of NY

Papa j wrote:

I sent my 750 to NY on Monday, I have not received notification tha it was received. Does Nikon make that notification or do they notify when it ships back

Thanks in advance
Joe

You could get the receiving notification right before they return it. That doesn't seem to be a priority with them. I sent mine last Wed, and UPS said they received it the next day. I still haven't heard from Nikon.

Mar 9, 2016 07:57:07 #

warrior Loc: Paso Robles CA

I do know about NY but I receive both by E-mail and slow mail that the camera was received here in CA

Mar 9, 2016 07:58:58 #

DaveO Loc: Northeast CT

jerryc41 wrote:

I just went through this exact sequence in the last few weeks. I tried to follow the status online and received it back before the status was upgraded.

Mar 9, 2016 08:06:35 #

rmm0605 Loc: Atlanta GA

Papa j wrote:

I sent my 750 to NY on Monday, I have not received notification tha it was received. Does Nikon make that notification or do they notify when it ships back

Thanks in advance
Joe

I contacted Nikon and was told that they will email you when your camera is sent into the shop. Currently (yesterday) they were working on cameras arriving as of 2d March.

Mar 9, 2016 08:21:39 #

DaveO Loc: Northeast CT

rmm0605 wrote:

I contacted Nikon and was told that they will email you when your camera is sent into the shop. Currently (yesterday) they were working on cameras arriving as of 2d March.

I received the same reply and sent back the work authorization and got my camera back with no other notifications. Quick service.

Mar 9, 2016 09:17:05 #

orrie smith Loc: Kansas

Papa j wrote:

I sent my 750 to NY on Monday, I have not received notification tha it was received. Does Nikon make that notification or do they notify when it ships back

Thanks in advance
Joe

they notified me from L.A. when they received it, but did not let me know when they returned it. I received that notification from UPS.

Mar 9, 2016 16:16:07 #

jerryc41 Loc: Catskill Mts of NY

orrie smith wrote:

they notified me from L.A. when they received it, but did not let me know when they returned it. I received that notification from UPS.

I just got a notice from Nikon telling me that they received my camera, which UPS delivered to them the day after I mailed it (3/2). It was nice being able to confirm with UPS that it had been delivered. I wouldn't be surprised if I get by tomorrow.

Mar 9, 2016 16:46:52 #

Papa j Loc: Cary NC

I just received the same email with a $ ,00 balance do I need to sign that or is this a warranty issue. I'm glad you are ok also

Thanks joe

Mar 9, 2016 16:54:15 #

rmm0605 Loc: Atlanta GA

Papa j wrote:

I just received the same email with a $ ,00 balance do I need to sign that or is this a warranty issue. I'm glad you are ok also

Thanks joe

I did, also. The email said one needn't do anything unless... and since this is a warranty repair, I have done nothing. I think that's the proper response.

Mar 9, 2016 16:58:06 #

rmm0605 Loc: Atlanta GA

rmm0605 wrote:

I did, also. The email said one needn't do anything unless... and since this is a warranty repair, I have done nothing. I think that's the proper response.

I forgot to say that I went ahead and filled out the repair authorization form (see Nikon email included link) and it bounced right back to me unopened. So, again, it seems no response is the right response.

Mar 9, 2016 16:58:58 #

jerryc41 Loc: Catskill Mts of NY

rmm0605 wrote:

I did, also. The email said one needn't do anything unless... and since this is a warranty repair, I have done nothing. I think that's the proper response.

Right. Just wait a few days. I went through this with the D600 recall. One was very fast, but the other took about two weeks because they ran out of parts.

Mar 9, 2016 17:01:27 #

rmm0605 Loc: Atlanta GA

jerryc41 wrote:

Right. Just wait a few days. I went through this with the D600 recall. One was very fast, but the other took about two weeks because they ran out of parts.

No way to tell, is there?

Mar 9, 2016 17:05:32 #

orrie smith Loc: Kansas

Papa j wrote:

I just received the same email with a $ ,00 balance do I need to sign that or is this a warranty issue. I'm glad you are ok also

Thanks joe

you only need to sign if there is a charge, no charge, no action is needed.

Mar 10, 2016 06:37:10 #

Papa j Loc: Cary NC

jerryc41 wrote:

Right. Just wait a few days. I went through this with the D600 recall. One was very fast, but the other took about two weeks because they ran out of parts.

Thanks I spoke with Nikon and they said this week they have received a large number a 750's which is causing a back up

Joe

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