BIG ROB Loc: Princeton, NJ 08540

Two months ago, I purchased a new Nikon D7200, from B&H Photo, the camera has been treated very gently, at all times. I have only made routine setting changes, within it's menus, and so far it has functioned perfectly for me, except for these TWO INCIDENTS, which I am posting here, for your comments on.

First: While the camera was set for RAW + JPEG, FINE, LARGE, and I was sitting on my recliner, and carefully observing, the "Control Panel," on the top of the Camera; I carefully, (I actually pressed it very deliberately) pressed the "Exposure Compensation" Button, which is on the top of the camera, next to the Control Panel.

The instant, that I pressed that Button, I SAW, THE "NUMBER OF EXPOSURES REMAINING, INDICATION" (On the Control Panel) HAD CHANGED!!! IT HAD INCREASED FROM Approximately
74 (Which I am Certain were on it, To Approximately 385 !!!

Upon seeing this sudden change, I was very surprised, that this change had occurred, and I did not understand, why this had happened, or, what had caused it to occur! So, I Checked the Image Quality Setting; and sure enough, it was NO LONGER Set for RAW + JPEG,But was Now Set For JPEG FINE LARGE, ONLY !!! I reset it, as I previously had it, and that was the end of that incident. However, I was disappointed, that my new camera, had changed the Image Setting, on it's own, as it did! This has never, happened again.

One month later, while reading a photography book, about this camera, I tried to enter, this D7200, into it's "Bracketing Mode." However, I found, that each time, that I would carefully, depress, it's Bracketing Button, which is located, underneath, it's Flash Button, the Camera would fail to respond, in any way, whatsoever! No Bracketing Prompt, or, Indication, of any kind, would appear in the Control Panel, or, anywhere else, on the camera! I tried power cycling, and battery removal, and then finally called Nikon's, (terrible,) Tech Support Line.

(Half of the Techs there do not know the camera's or how they work or what features they have or what is in the menus or what the various menu setting do---they are simply untrained and set loose on the phones----one half of the Nikon phone support Techs---it is embarassing to even get them on the phone! They should be working at Burger King or Walmart...because they don't know anything about Nikon camera's and they just tell you all kinds of misinformation!!!)

I spoke with a woman who knew what she was talking about, and she had me do a two button reset of my camera! Sad day for me... The Bracketing function then operated as it should.

So, this was the second electronic malfunction in a month on this new camera.

I wanted the Rep to assure me, that the Nikon Engineer in Japan, would get the information, that these two malfunctions had occurred, so that they, would understand, for the formation, of their Firmware Updates; she told me, that this was not possible. I spoke with her, Supervisor...a BATTLEAXE of an older woman, who told me, in no uncertain terms, that only the nature of the calls, is recorded, and is reported to a quality assurance person, in USA Nikon. Did not sound, too good, to me! She made it very clear, that there was no way, to get any information, back to the Nikon engineers, not by her department! If you now call, Nikon Customer Support, her voice, is the one, in the outgoing message, She Sounds like a "Real Sweetheart"...NOT!
1-800-645-6687. NIKON USA. (She sounds like,
She Means, ...BUSINESS!!!)

DaveO Loc: Northeast CT

Good thing it's not possibly an operator error! I'd be upset too! :oops:

Szalajj Loc: Salem, NH

By any chance were you in "Manual" mode when you couldn't get the bracketing to work?

Bracketing will not work in manual.

CO

I don't know why the Exposure Compensation button caused it to change from RAW + JPEG to JPEG.

While holding in the BKT button you have to spin the main command (rear) dial to choose the number of shots in the bracketing sequence. Spin the sub-command (front) dial to set the bracketing increment. You'll see it in the top LCD screen.

To get out of bracketing mode hold in the BKT button again spin the main command dial back to zero for the number of shots.

DaveO Loc: Northeast CT

The OP has only had the camera a couple months. Takes time to get used to the many features....I've had my camera a couple years and on occasion the "malfunctions" I encounter have always been accidentally induced by me. Whenever I have an issue, I assume it's something that I've done. Haven't been wrong yet..... :-)

BIG ROB Loc: Princeton, NJ 08540

Bracketing does work in Manual mode!

BIG ROB Loc: Princeton, NJ 08540

YES! CO...You Are Correct, In That Which You State! That IS HOW, The Bracketing Function Is Programmed, using the Two Command Dials!

Yet, your 1st sentence does hit the mark, regarding my Post: We
DO NOT KNOW WHY THE IMAGE SETTING, CHANGED FROM RAW+JPEG TO JPEG WHEN I PRESSED THE EXPOSURE COMPENSATION BUTTON ON THE TOP OF THE CAMERA...and I pressed it while holding the camera on my lap, very carefully...
there is no possibility, that any other button was pressed at the same time...only the Exp. Comp. Button was depressed down one time fully, and at that moment, I noticed that the Exposure Available Indicator had the much higher number on it and then checked and saw that the image setting had changed. IT SEEMED TO ME THAT PUSHING THE EXP COMP BUTTON CAUSED IT TO CHANGE. It is always a possibility that I had changed the setting and forgotten about it and the just noticed it as I had pressed the button....but I don't think that this is what occurred! I believe that when I pressed the exp comp button...it changed my image setting from RAW +JPEG to JPEG. This is what I really do believe had occurred, based upon my recall of my thoughts from the moment when it had actually happened.

BIG ROB Loc: Princeton, NJ 08540

Regarding the Bracketing issue---it would not enter the bracket mode by pressing the Bracket button...we had to do a two button reset for that to work. after the reset, then it worked fine. At earlier times the bracket mode had functioned OK...

Bill_de Loc: US

If there were shots left from a prior series, even if the camera has been turned off, the button will do nothing without turning the command dial.

Another way of cancelling a pending bracket sequence, from the owners manual, is to do the 2 button reset.

The owners manual is a better source of information than someone on the phone, but only if you read it.

--

BIG ROB Loc: Princeton, NJ 08540

THERE WAS NO PRIOR SEQUENCE, NOR PENDING BRACKET SEQUENCE! THE BRACKET FUNCTION WOULD NOT ACTIVATE WHEN THE BRACKET BUTTON WAS PRESSED!!!

Of course, I read, every, single word, in the Owner's Manual, and VERY, Carefully! I call Nikon Tech Support only, when I seek some sort of clarification regarding something that I have read, or, I desire, to discuss a matter further, with someone who is familiar, with my camera model. I am very detail oriented, and insist on understanding everything completely; frequently, I seek additional input regarding certain rather terse statements, which are made in the Japanese to English, translated, User's Manual.

BIG ROB Loc: Princeton, NJ 08540

WELL, YOU KNOW, COME TO THINK OF IT!!!!
Maybe----There MAY have been a Pending Bracket Sequence, which did prevent the Bracket Function, from turning on!

Because---I had previously, been playing around, with the camera---
and I had pressed the Bracket Button, and the Bracket Function, did come on, properly, on the Control Panel-----

and then, I did turn, both the Main Command Dial, & then, the Sub Command Dial, to set some arbitrary settings, into both of their functions----

and then, after that---I just went, and dialed each of them, back to zero, again, --- and then the Control Panel---returned to Normal... Again---

No pictures were taken.

COULD THAT, HAVE CAUSED MY BRACKET BUTTON, TO HAVE FAILED TO OPERATE, WHEN I REPEATEDLY, PRESSED IT, ATTEMPTING TO TURN THE BRACKET FUNCTION ON?

That is the only time, that I have ever, touched the Bracket Function, on the camera.

After I did the TWO BUTTON RESET, it did operate normally, with the Bracket Button, again.

What do you, think?

Bill_de Loc: US

Yes, that is most likely what happened. You could have taken pictures to finish the sequence, or done the 2 button reset.

This is clearly stated in the owner's manual. That is why so many seem to feel that you may be over using tech support, rather than saving that option for information that is not already available.

--

BIG ROB Loc: Princeton, NJ 08540

Thanks.

Jim Bob

Bill, you da man. If not Thom Hogan, then you.

picturesofdogs Loc: Dallas, Texas.

Buy a good aftermarket book on your camera.