Canon i960 printer problem
Feb 27, 2016 17:41:22 #
CLP1943
Loc: Wisconsin
I have a Pixma i960 that has generally given me beautiful results. All of a sudden I'm getting vertical lines in the black areas of the prints. I removed the print head and thoroughly but carefully cleaned it, reinstalled it and did a head alignment. The test pages show all the colors looking perfect except for the black, still vertical lines in all the settings. Printed a photo and everything looked good except the black areas, still has the vertical lines. Does anyone have a remedy for this? Thanks.
Feb 28, 2016 10:38:54 #
Feb 28, 2016 15:44:41 #
I had trouble with magenta doing the same thing. They sent me a new cartridge and it fixed the problem. Are you using original ones or refills?
Feb 28, 2016 15:54:04 #
CLP1943
Loc: Wisconsin
AzPicLady wrote:
I'm using the Canon brand.I had trouble with magenta doing the same thing. They sent me a new cartridge and it fixed the problem. Are you using original ones or refills?
Feb 28, 2016 17:10:09 #
I think I would try a new cartridge. Even the real thing fails on occasion.
Mar 26, 2016 16:17:51 #
Treborteko1
Loc: New Jersey
It's been a while but I worked for Canon for 11 years, training retail store associates and management regarding the workings of Canon consumer printers.
What you describe, sounds like your rollers are either dirty or scratched. If I recall correctly, there was a roller cleaning function in the enclosed software. Try that or try cleaning the rollers with a soft cloth and denatured alcohol. Good luck.
What you describe, sounds like your rollers are either dirty or scratched. If I recall correctly, there was a roller cleaning function in the enclosed software. Try that or try cleaning the rollers with a soft cloth and denatured alcohol. Good luck.
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