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Canon 7D ii Error 01
Feb 24, 2016 07:40:00   #
Geofw Loc: Thornton Cleveleys UK
 
I have the Canon 7D mark ii, when I use the Sigma 100-400 I frequently get "Error 01 lost communication with lens".
Sometimes all I have to do is turn the camera off & back on, other times I need to remove the lens and reattach it.
I don't have a problem with other lenses, or with the same lens on my old camera.
Any help & advice would be appreciated.

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Feb 24, 2016 08:08:07   #
rmm0605 Loc: Atlanta GA
 
Geofw wrote:
I have the Canon 7D mark ii, when I use the Sigma 100-400 I frequently get "Error 01 lost communication with lens".
Sometimes all I have to do is turn the camera off & back on, other times I need to remove the lens and reattach it.
I don't have a problem with other lenses, or with the same lens on my old camera.
Any help & advice would be appreciated.


Clean the contacts on the lens and see if that corrects the problem.

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Feb 24, 2016 10:38:08   #
hcmcdole
 
The zoom lens' flexible cable may need to be replaced. My Canon 17-55 started getting an error last year - on the short end it was fine but when I zoomed in I got an error. Sent it to Canon for repair so all is good once again. Seems like the flexible cable (the one that stretches between wide and tele) should have a better design?

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Feb 26, 2016 15:42:05   #
Bill Emmett Loc: Bow, New Hampshire
 
It is defiantly a lens problem. I'd send it to Sigma for repair, calibration.

B

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Feb 26, 2016 15:42:06   #
Bill Emmett Loc: Bow, New Hampshire
 
Sorry double post

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