Check out Video for DSLR and Point and Shoot Cameras section of our forum.
Canon t3i wont turn on
Apr 22, 2012 16:04:59 #
i bought my canon t3i back in june 2011 and up until now its woked fine. i went maybe a week without touching it and when i needed to use it it wouldnt turn on. it was completely out of the blue and i have no idea why it wont turn on. ive googled it a couple times but nobody seems to have the same problem as i do. any ideas?
Apr 22, 2012 16:11:21 #
carson123 wrote:
i bought my canon t3i back in june 2011 and up until now its woked fine. i went maybe a week without touching it and when i needed to use it it wouldnt turn on. it was completely out of the blue and i have no idea why it wont turn on. ive googled it a couple times but nobody seems to have the same problem as i do. any ideas?
Remove the battery and recharge it, even if it seems to be charged. When the battery is out, turn the camera on and off. That's the advice I got for my dead cell phone, and it worked. Turning it on w/o the battery will use up any charge left in the camera. After the battery is fully charged, try it again. I'd also remove and reinsert the SD card and lens. I don't why, but it gives you something to do. Electronics can be strange.
Let us know how this turns out.
Apr 22, 2012 22:01:34 #
If you bought it new in June of 2011 it is still under warranty. If the things that Jerry told you to do don't work, get in touch with Canon.
Check out Drone Video and Photography Forum section of our forum.
Apr 22, 2012 22:45:44 #
I also have a t3i and that happened to me one time. I read the troubleshooting section in my manual- my card slot door was not completely closed.
Apr 23, 2012 06:32:59 #
carson123 wrote:
i bought my canon t3i back in june 2011 and up until now its woked fine. i went maybe a week without touching it and when i needed to use it it wouldnt turn on. it was completely out of the blue and i have no idea why it wont turn on. ive googled it a couple times but nobody seems to have the same problem as i do. any ideas?
Did you try recharging the battery?
Apr 23, 2012 07:33:50 #
If charging the battery does not work.Try cleaning the battery and camera contacts. a cuetip should work. Just make sure tnot to leave anything in the camera.
Apr 23, 2012 08:35:38 #
Apr 23, 2012 08:45:01 #
Like jerryc41 remove the battery and recharge. I have the T3I among one of my cameras and found that if the memory card is improperly formatted the camera does lock up.
Apr 23, 2012 09:30:34 #
Call Canon's Customer Support line: Phone: 1-800-OK-CANON
1-800-652-2666
1-800-652-2666
Apr 23, 2012 09:35:07 #
Apr 23, 2012 09:41:51 #
Check out Street Photography section of our forum.
Apr 27, 2012 00:48:43 #
So i tried exactly what jerry said and it did not work. i then cleaned the contacts and it still would not turn on. i have a card in and the door is all the way closed
so i think im going to use my warranty now or get it checked out by canon
so i think im going to use my warranty now or get it checked out by canon
May 9, 2013 18:13:58 #
jimmiceman
Loc: NYC
Did you figure out what was wrong. My camera just died as well. I started to take a video and then it just shut off.
May 9, 2013 19:02:59 #
"Did you figure out what was wrong. My camera just died as well. I started to take a video and then it just shut off."
That sounds like a defective battery.
You do have a spare battery, don't you?
That sounds like a defective battery.
You do have a spare battery, don't you?
May 9, 2013 19:16:07 #
jimmiceman
Loc: NYC
I have 2 spares. I tried them all. I also tried all the doors and cleaning the terminals. I took the lense off and then reinstalled. Nothing. I called Canon and they said that I did everything they would advise over the phone to do and I need to send it in. I have a 3 year extended warranty through Mack Camera so I just registered the repair with them. I need to mail it to them. I will call tomorrow to see if I can deliver it myself instead of shipping it.
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.
Check out Traditional Street and Architectural Photography section of our forum.