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Importing Raw files into Lightroom
Jan 1, 2016 12:52:22   #
dbeaty Loc: Olympia Washington
 
I have a Canon 5D Mark 111 and have had no problem importing raw images into Lightroom CC. I just started taking pictures with my new Canon 5DS R trying to import raw files into Lightroom CC with a message that Lightroom doesn't recognize these raw images. As the software is up to date Im not sure what to do at this point. It imports the JPG images just fine. Thanks for any input.

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Jan 1, 2016 13:37:50   #
flyguy Loc: Las Cruces, New Mexico
 
You need to get the latest Adobe Raw Converter for that model camera from their site. I Googled it and others had the same problem too.

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Jan 1, 2016 13:42:54   #
Dngallagher Loc: Wilmington De.
 
dbeaty wrote:
I have a Canon 5D Mark 111 and have had no problem importing raw images into Lightroom CC. I just started taking pictures with my new Canon 5DS R trying to import raw files into Lightroom CC with a message that Lightroom doesn't recognize these raw images. As the software is up to date Im not sure what to do at this point. It imports the JPG images just fine. Thanks for any input.


Make sure that your Lightroom has version 9.0 of ACR or higher....Lightroom CC 2015.3 runs ACR 9.3.

OR, download the free Adobe DNG Converter to convert your files from CR2 to DNG until you can get ACR updated.


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EDIT: Scratch the free converter, if you have the current Lightroom, you can convert to DNG file and then Lightroom can manipulate the DNG as is pointed out below ;)


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Jan 1, 2016 14:18:35   #
bsprague Loc: Lacey, WA, USA
 
http://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

The chart says you need LR 6.0 or newer. Lightroom is now at 6.3 and the equivalent is Lightroom CC 2015.3.

If you do Help > System Info, it will confirm on the first line what you have.

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Jan 1, 2016 14:21:02   #
bsprague Loc: Lacey, WA, USA
 
flyguy wrote:
You need to get the latest Adobe Raw Converter for that model camera from their site. I Googled it and others had the same problem too.
If one has the latest version of Lightroom, the Adobe DNG (Raw) Converter is built in. Getting that would only confuse the issue. The DNG Converter is very good for people with brand new cameras that don't have or want to keep updating their Lightroom versions.

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Jan 1, 2016 14:23:47   #
bsprague Loc: Lacey, WA, USA
 
Dngallagher wrote:
.....OR, download the free Adobe DNG Converter to convert your files from CR2 to DNG until you can get ACR updated.
Have you had your coffee yet? Or, are you still having a New Year's Eve party? Your advice on Lightroom is usually spot on. Suggesting the DNG Converter instead of the latest Lightroom is confusing and would be redundant!

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Jan 1, 2016 14:29:13   #
Dngallagher Loc: Wilmington De.
 
bsprague wrote:
Have you had your coffee yet? Or, are you still having a New Year's Eve party? Your advice on Lightroom is usually spot on. Suggesting the DNG Converter instead of the latest Lightroom is confusing and would be redundant!


You are right, WHAT was I thinking???? :)

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Jan 1, 2016 14:50:38   #
tsilva Loc: Arizona
 
Dngallagher wrote:
You are right, WHAT was I thinking???? :)


Sshappy nuuuu yearsssh? :-)

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Jan 1, 2016 18:12:54   #
bsprague Loc: Lacey, WA, USA
 
dbeaty disappeared! We may never know if it is fixed!

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Jan 2, 2016 02:22:07   #
dbeaty Loc: Olympia Washington
 
Thanks for all the help guys. I haven't had a chance to try your suggestions as Im an Airline Pilot and I have been flying my butt off these last few days with the holiday rush of people moving about the country. Things should be back to normal in the next few days and I will see how the fix turns out. Thanks again.

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Jan 2, 2016 09:42:44   #
bsprague Loc: Lacey, WA, USA
 
dbeaty wrote:
... Im an Airline Pilot and I have been flying my butt off ....
I have visions of a strong and small laptop with you on lay overs where you create amazing photos of fascinating places.

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