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Network protocol
Dec 15, 2015 10:20:20   #
viscountdriver Loc: East Kent UK
 
I'd be grateful for a spot of advice from you experts.
About every three days when I try to get on to internet I get a message---Unable to open internet as network protocol is missing. I can get back with Restore but that's a lengthy business.
I have Windows 10 and have recently changed my supplier.

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Dec 15, 2015 10:27:00   #
Dngallagher Loc: Wilmington De.
 
viscountdriver wrote:
I'd be grateful for a spot of advice from you experts.
About every three days when I try to get on to internet I get a message---Unable to open internet as network protocol is missing. I can get back with Restore but that's a lengthy business.
I have Windows 10 and have recently changed my supplier.


Off the top of my head, based on the limited info - get a look at your network card drivers - see if there are any errors or warnings being shown in device drivers and go from there.

It sure sounds like it is a driver issue.

Edit: When you say recently changed your supplier, do you mean your internet service provider (ISP)?

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Dec 15, 2015 10:28:37   #
rmalarz Loc: Tempe, Arizona
 
viscountdriver wrote:
I'd be grateful for a spot of advice from you experts.
About every three days when I try to get on to internet I get a message---Unable to open internet as network protocol is missing. I can get back with Restore but that's a lengthy business.
I have Windows 10 and have recently changed my supplier.


Are you running any anti-virus applications?
--Bob

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Dec 16, 2015 04:40:07   #
viscountdriver Loc: East Kent UK
 
Yes I mean my provider and yes I am running Windows Defender.

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Dec 16, 2015 06:04:28   #
bigalw Loc: Essex - UK
 
I'm sure I cant help you, sorry, but is this another reason NOT to install Win 10 ? :roll:

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Dec 16, 2015 08:18:19   #
SteveR Loc: Michigan
 
bigalw wrote:
I'm sure I cant help you, sorry, but is this another reason NOT to install Win 10 ? :roll:


I have not run into that problem with Window 10. There must be something else going on. Has the OP googled that error message? Maybe this will help.

http://www.surfacetablethelp.com/2015/05/windows-108-one-or-more-network-protocols-are-missing-on-this-computer-error.html

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Dec 16, 2015 10:34:25   #
tbohon Loc: Olympia, WA USA
 
I have a Win10 system up and running and have had no problems. I agree with Don - check your system for driver mismatches (most likely cause) or an intermittent hardware issue (less likely). In my 50 years in IT I've seen some really strange errors caused by a faulty driver so that is my first guess.

Also, if like my first try your system is older (mine was 8 or 9 years old running Win7/Pro) it may be that your hardware, while accepting the Win10 load, simply can't perform correctly. That's what happened to me and why I had to buy a new system ... the old one was great until the November update when it simply crunched and things stopped working. Met the minimum Win10 requirements but couldn't handle it. That's now a Linux box of course :)

Good luck!

Tom

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