bought my d7100 from (B&H)....
Nov 6, 2015 12:17:58 #
as part of a package deal that included extra battery, wireless mobile adapter and sd card...
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
Nov 6, 2015 12:43:09 #
So, does that mean if you returned the camera you would want the "full" price back, or are you satisfied? :-)
Nov 6, 2015 12:48:01 #
DaveO wrote:
So, does that mean if you returned the camera you would want the "full" price back, or are you satisfied? :-)
well lets see.....if I walked in your store and bought something that was defective, obviously I would want you to refund my "full" price.....wouldn't you???
and I have notified them asking why the difference...haven't heard back yet
Nov 6, 2015 12:56:18 #
Tom DePuy wrote:
as part of a package deal that included extra battery, wireless mobile adapter and sd card...
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
The card was part of a package deal, you did not pay $15.89 for it. B&H has refunded the what their value was based on the package where the card was heavily discounted. On it's own outside the package, the price, not discounted, is probably the $15.89 asked for a new one. What you should have done is sent them back the defective card and ask them to replace it.
Nov 6, 2015 13:00:51 #
Gobuster wrote:
The card was part of a package deal, you did not pay $15.89 for it. B&H has refunded the what their value was based on the package where the card was heavily discounted. On it's own outside the package, the price, not discounted, is probably the $15.89 asked for a new one. What you should have done is sent them back the defective card and ask them to replace it.
That is was I was curious about. The sum of the individual parts was greater than the price paid..... :-)
Nov 6, 2015 13:01:18 #
Tom DePuy wrote:
well lets see.....if I walked in your store and bought something that was defective, obviously I would want you to refund my "full" price.....wouldn't you???
and I have notified them asking why the difference...haven't heard back yet
and I have notified them asking why the difference...haven't heard back yet
well heard back from B&H and as I totally expected from them they took care of the issue....get to keep the corrupt card and they are shipping me a new one at no charge to me...thank you B&H.... :)
Nov 6, 2015 13:04:23 #
Gobuster wrote:
The card was part of a package deal, you did not pay $15.89 for it. B&H has refunded the what their value was based on the package where the card was heavily discounted. On it's own outside the package, the price, not discounted, is probably the $15.89 asked for a new one. What you should have done is sent them back the defective card and ask them to replace it.
Absolutely correct...I wasn't thinking about the pricing of it in a package deal....they have righted the issue tho....sending me a new card , the $8 and change refund and I get to throw away the bad card.... :)
Nov 6, 2015 13:04:42 #
Nov 6, 2015 13:04:42 #
Nov 6, 2015 13:21:28 #
Tom DePuy wrote:
Absolutely correct...I wasn't thinking about the pricing of it in a package deal....they have righted the issue tho....sending me a new card , the $8 and change refund and I get to throw away the bad card.... :)
Glad you got it resolved :D B&H is a good vendor - they try hard to make things right!
Nov 6, 2015 13:35:21 #
Gobuster wrote:
Glad you got it resolved :D B&H is a good vendor - they try hard to make things right!
Yes that they are.....that's why I shop them....al my camera equip has come from B&H except for one piece and that's my 10-24mm lens....and I really wasn't looking to get a refund or a new card "glad I am tho" I just wanted to let them know about the bad card. I know the odds are pretty much in my favor of not getting another bad card , but then again you never know....just like cars , ya' never know....Tom
Nov 6, 2015 13:51:58 #
kavner58
Loc: Portland, Oregon
Tom DePuy wrote:
as part of a package deal that included extra battery, wireless mobile adapter and sd card...
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
sd card is not functioning correctly...notified B&H about the problem and they promptly gave me credit for $8.36 for a card that cost $15.89....thank you :)
Would you mind sharing what brand the SD card is? Also what capacity 32GB or different?
-AK
Nov 6, 2015 14:07:54 #
kavner58 wrote:
Would you mind sharing what brand the SD card is? Also what capacity 32GB or different?
-AK
-AK
this is it
Nov 7, 2015 07:01:24 #
Tom DePuy wrote:
well heard back from B&H and as I totally expected from them they took care of the issue....get to keep the corrupt card and they are shipping me a new one at no charge to me...thank you B&H.... :)
I have bought quite a bit of photographic equipment from B&H, and I have never had a problem with them. I highly recommend B&H for all of your photographic needs.
Nov 7, 2015 07:14:52 #
jradose wrote:
I have bought quite a bit of photographic equipment from B&H, and I have never had a problem with them. I highly recommend B&H for all of your photographic needs.
I've never had any issue's with them either, I guess it was just the luck of the draw and I received a faulty SD card, "not B&H's" fault....and I think they have gone above and beyond by refunding my money for the card and also sending me another at no charge to me
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