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Missing Photos in LR CC
Oct 17, 2015 06:54:51   #
Linda Ewing Loc: Lincolnshire,UK
 
I hope you get to read this Searcher, as I know you are the LR expert.

I have a load of 'missing photos" when I right click, the option to locate files is not there, there aren't any ? or arrows either, I have looked in Finder on the Mac but still can't trace them. Is all lost? I have tried looking in different locations to no avail.

Is there any way of finding these missing files.

Thank you.

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Oct 17, 2015 07:23:19   #
CHG_CANON Loc: the Windy City
 
Use the Private Message aka PM and send him a request directly.

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Oct 17, 2015 07:38:38   #
Searcher Loc: Kent, England
 
I assume these images are showing up in the Catalogue?

Missing images should carry an exclamation mark "!" on the picture frame in the Library, left click on that to get to the dialogues.

If there are no ? marks on the folders nor ! marks on the images, LR does not consider them missing.

In Windows I would right click on the image and choose "Show in Explorer" - I don't know the equivalents for a Mac.

There is also the Right click on the image and "Go to Folder in Library"

If nothing else seems to work, or the pictures are not even in the Library, then right click on a folder and choose "Synchronise". On the pop up ensure that all boxes are ticked except for the third box "Remove missing photos from Catalog", this should remain unchecked or greyed out.

IMPORTANT: When you synchronise a folder, especially if you synchronise a parent folder (which is what you will probably need to do) hundreds of system images can be accidently imported. No harm is caused, but no one wants hundreds of icon images clogging up the works. That is the reason for choosing "Show import dialogue before importing" on the pop up, it gives an opportunity to stop these little pics. from coming in.

Obviously I don't know how you store your images, but suppose you store in a folder "Pictures" and all the photos are in subfolders within Pictures. Synchronising on Pictures will check every sub-folder for non-imported images.

One last thing about Synchronise, it can take a few minute to complete, nothing seems to happen but watch the time bar (top left of Library screen), when time bar is finished the import dialogue will open, all photos already in the system will be greyed out. If you have the latest update (abysmal) the bright blue import button will tell you how many newly found photos there are to import. Scroll down to view these, then deselect those unwanted and choose Import.

Have you checked the recycle bin?

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Oct 17, 2015 08:09:32   #
Searcher Loc: Kent, England
 
If none of the above works, please come back with:

Are the photos showing in the Library?
Do you have a back-up of the images? -- I don't mean a back up of the catalogue.
If you do have a back up, are these raw or jpg files?
If raw, do they have xmp files?

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Oct 17, 2015 10:06:30   #
jethro779 Loc: Tucson, AZ
 
Searcher wrote:
I assume these images are showing up in the Catalogue?

Missing images should carry an exclamation mark "!" on the picture frame in the Library, left click on that to get to the dialogues.

If there are no ? marks on the folders nor ! marks on the images, LR does not consider them missing.

In Windows I would right click on the image and choose "Show in Explorer" - I don't know the equivalents for a Mac.

There is also the Right click on the image and "Go to Folder in Library"

If nothing else seems to work, or the pictures are not even in the Library, then right click on a folder and choose "Synchronise". On the pop up ensure that all boxes are ticked except for the third box "Remove missing photos from Catalog", this should remain unchecked or greyed out.

IMPORTANT: When you synchronise a folder, especially if you synchronise a parent folder (which is what you will probably need to do) hundreds of system images can be accidently imported. No harm is caused, but no one wants hundreds of icon images clogging up the works. That is the reason for choosing "Show import dialogue before importing" on the pop up, it gives an opportunity to stop these little pics. from coming in.

Obviously I don't know how you store your images, but suppose you store in a folder "Pictures" and all the photos are in subfolders within Pictures. Synchronising on Pictures will check every sub-folder for non-imported images.

One last thing about Synchronise, it can take a few minute to complete, nothing seems to happen but watch the time bar (top left of Library screen), when time bar is finished the import dialogue will open, all photos already in the system will be greyed out. If you have the latest update (abysmal) the bright blue import button will tell you how many newly found photos there are to import. Scroll down to view these, then deselect those unwanted and choose Import.

Have you checked the recycle bin?
I assume these images are showing up in the Catalo... (show quote)




With a Mac it is show in finder

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Oct 17, 2015 10:32:29   #
Searcher Loc: Kent, England
 
jethro779 wrote:
With a Mac it is show in finder


Thanks for that.

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Oct 17, 2015 10:33:01   #
jethro779 Loc: Tucson, AZ
 
Searcher wrote:
Thanks for that.


You are welcome.

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Oct 17, 2015 11:06:59   #
Linda Ewing Loc: Lincolnshire,UK
 
Thank you so much Searcher, I am going to have a go right now and see what I can do. I will let you know the outcome.

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Oct 18, 2015 06:48:34   #
jerryc41 Loc: Catskill Mts of NY
 
CHG_CANON wrote:
Use the Private Message aka PM and send him a request directly.

On the other hand, we'd all like to see the answer.

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Oct 18, 2015 07:34:58   #
CHG_CANON Loc: the Windy City
 
jerryc41 wrote:
On the other hand, we'd all like to see the answer.
My comment was more about hoping someone sees a specific message vs an available method to directly reach a specific person ...

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Oct 18, 2015 11:06:07   #
jeep_daddy Loc: Prescott AZ
 
Linda, once you go through all the steps outlined by Searcher, figure out the reason you have missing files so that it doesn't keep on happening. Once you have all your files (images) fixed in LR, never copy, move or delete and image from another program including Windows Explorer or Macs Finder. Only move or delete images using the left panel in Lightrooms Library module. LR needs to keep track of them and this is the only way to do it. If you look in the panel to the left of the Library module you'll see folders similar to those you'd see in Windows or Mac. You can drag and drop folder or delete images from there.

Linda Ewing wrote:
I hope you get to read this Searcher, as I know you are the LR expert.

I have a load of 'missing photos" when I right click, the option to locate files is not there, there aren't any ? or arrows either, I have looked in Finder on the Mac but still can't trace them. Is all lost? I have tried looking in different locations to no avail.

Is there any way of finding these missing files.

Thank you.

Reply
 
 
Oct 18, 2015 11:11:49   #
Searcher Loc: Kent, England
 
jeep_daddy wrote:
Linda, once you go through all the steps outlined by Searcher, figure out the reason you have missing files so that it doesn't keep on happening. Once you have all your files (images) fixed in LR, never copy, move or delete and image from another program including Windows Explorer or Macs Finder. Only move or delete images using the left panel in Lightrooms Library module. LR needs to keep track of them and this is the only way to do it. If you look in the panel to the left of the Library module you'll see folders similar to those you'd see in Windows or Mac. You can drag and drop folder or delete images from there.
Linda, once you go through all the steps outlined ... (show quote)


:thumbup:

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