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E-mail problem in Win 10
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Aug 29, 2015 10:58:33   #
Kuzano
 
Wow, is anybody still using ComCast. I thought they bit the dust long ago.

But, who knows. I was surprised when I found out some people are still using AOL. I made a ton of money from people using AOL, fixing AOL problems in the late 90's and early 2000's.

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Aug 29, 2015 11:55:33   #
GeneB Loc: Chattanooga Tennessee
 
Ka2azman wrote:
A friend changed from Win 7 to 10 and now can't use their e-mail because Comcast, their internet provide, say at this time they do not support Win 10. Would it be better to revert to Win 7 or get another e-mail provider and keep Win 10?


I think that all is needed is to tell windows 10 your email user name and password. I did that with my local email provider and no problem so far.

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Aug 29, 2015 12:04:25   #
jimmya Loc: Phoenix
 
Ka2azman wrote:
A friend changed from Win 7 to 10 and now can't use their e-mail because Comcast, their internet provide, say at this time they do not support Win 10. Would it be better to revert to Win 7 or get another e-mail provider and keep Win 10?


I would agree with Legion. If you really like 10, I'm staying with W7 by the way, then perhaps you will need a different email program. Incredamail works pretty well but I'm not it supports 10. There are others but before you download check to see if 10 is supported.

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Aug 29, 2015 12:31:27   #
shelty Loc: Medford, OR
 
Try eM Client. It works fairly well - better than a lot of others.

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Aug 29, 2015 13:14:30   #
normpel Loc: Mass, R.I., Maryland
 
I use Comcast and had no problem after converting to Win 10. Just have to reinstall the Constant Guard anti-virus program.

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Aug 29, 2015 16:35:48   #
Reinaldokool Loc: San Rafael, CA
 
Ka2azman wrote:
A friend changed from Win 7 to 10 and now can't use their e-mail because Comcast, their internet provide, say at this time they do not support Win 10. Would it be better to revert to Win 7 or get another e-mail provider and keep Win 10?


Can't be right. The ISP has no relation to the local email client. If you insist o using Comcast's webmail, their "may" be a glitch, but I doubt it. It is just a datastream. Sounds like poor tech support, but typical. Get another ISP. Get thunderbird or if you insist on webmail, get it through Yahoo, Google or another vendor. (Actually it is free.)

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Aug 29, 2015 17:24:46   #
sodapop Loc: Bel Air, MD
 
Apparently you are not the only one with a problem with Comcast. Check this forum


http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/Windows-10-and-Comcast-Email-Issues/td-p/2575550



Ka2azman wrote:
A friend changed from Win 7 to 10 and now can't use their e-mail because Comcast, their internet provide, say at this time they do not support Win 10. Would it be better to revert to Win 7 or get another e-mail provider and keep Win 10?

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Aug 29, 2015 19:45:29   #
JustMePB Loc: Currently Indian Trail, NC.
 
If you want to keep Win 10, download a copy of UBUNTU and burn to a cd/dvd disk. Boot from it and access your Comcast email from UBUNTU. You do not need to install UBUNTU. Just boot from it. It is a Live CD. It is a Lunix derivative and it is free.

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Aug 29, 2015 21:41:26   #
rugerbearcat Loc: Newport Beach, Calif.
 
My wife and I have a Windows 10 desktop (just upgraded from Windows 7) with G-Mail, Outlook,and Mozilla Thunderbird all happily running together on the same system.

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Aug 30, 2015 10:28:40   #
Ka2azman Loc: Tucson, Az
 
Again thank you all,
for the information.

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Sep 1, 2015 01:35:31   #
carl hervol Loc: jacksonville florida
 
that bs I have Comcast and it works just fine in all 4 machines. Call them back and talk to some one in the USA.

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Sep 1, 2015 12:09:19   #
Ka2azman Loc: Tucson, Az
 
carl hervol wrote:
that bs I have Comcast and it works just fine in all 4 machines. Call them back and talk to some one in the USA.


I thank you for your input. I asked for help because they live an hour away and I wanted to have some thoughts prior making a trip; also they are not very computer knowledgeable. I have gone to help them before only to find that they switched printers as the default and didn't know why it wasn't printing anymore. So what they said to Comcast I don't know, but most likely I will find I can cure it without Comcast since others have said they have working e-mail with them with W10.

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