Problem with Epson Artisan 1430: I have an Epson Artisan 1430 for Sublimation Printing and the paper feed keeps giving me an error message and just running blank paper thru the...

GC likes NIKON Loc: East Greenwich, Rhode Island

I have an Epson Artisan 1430 for Sublimation Printing and the paper feed keeps giving me an error message and just running blank paper thru the machine, I have tried every logical fix and no luck... any help would be greatly appreciated I have a few sublimation projects I need to get printed for the weekend.

Erik_H Loc: Denham Springs, Louisiana

GC likes NIKON wrote:

I have an Epson Artisan 1430 for Sublimation Printing and the paper feed keeps giving me an error message and just running blank paper thru the machine, I have tried every logical fix and no luck... any help would be greatly appreciated I have a few sublimation projects I need to get printed for the weekend.

What error message are you getting?

twowindsbear

It's an inkjet printer - how is it supposed to print by sublimation?

GC likes NIKON Loc: East Greenwich, Rhode Island

Erik_H wrote:

What error message are you getting?

Paper load error/load error or paper out error. The paper is loaded !! I've tried 4/5 different papers and paper settings !!

GC likes NIKON Loc: East Greenwich, Rhode Island

twowindsbear wrote:

It's an inkjet printer - how is it supposed to print by sublimation?

Using an inkjet to print sublimination ink onto sublimination transfer paper. The ink is not the problem. Paper feed is.............

bigwolf40 Loc: Effort, Pa.

GC likes NIKON wrote:

Using an inkjet to print sublimination ink onto sublimination transfer paper. The ink is not the problem. Paper feed is.............

I know it's a pain but try putting in one sheet at a time. I found on my artisan 837 this works best....Rich

Madman Loc: Gulf Coast, Florida USA

I have occasionally had that happen with my 1400 - I find that it resolves itself in a few uses.

Have you had any paper jams or tears that might have left something blocking the paper path?

If it doesn't fix itself, the next step would be to call Epson Tech Support - they are fantastic folks.

The Watcher

Several ideas.

When you load more paper do you push the paper/ trash button to reset the printer?

Have you tried unplugging the printer and wait several minutes before restarting it?

Restart will cost you some ink, but it might also end the error message.

Wolf Photo Loc: Simi Valley,Ca

From user guide which came with the printer

Blank Pages Print

If blank pages print unexpectedly, try these solutions:
Make sure you selected the correct paper size settings in your printing program and printer software.
If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.
Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Make sure your product is selected as the printer in your printing program.

Parent topic: Solving Page Layout and Content Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7

Selecting Page Setup Settings - Mac OS X 10.4

Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7

Selecting Printing Preferences - Mac OS X 10.4

GC likes NIKON Loc: East Greenwich, Rhode Island

Thanks everyone for your replies. NO luck yet. A call to Epson customer service is in order.

Erik_H Loc: Denham Springs, Louisiana

GC likes NIKON wrote:

Thanks everyone for your replies. NO luck yet. A call to Epson customer service is in order.

Bummer,
I've not had to use their C.S. but I've heard that it's first rate. Good luck and keep us posted.

bigwolf40 Loc: Effort, Pa.

GC likes NIKON wrote:

Thanks everyone for your replies. NO luck yet. A call to Epson customer service is in order.

Like I said before just try 1 sheet at a time and see what happens....Rich

Neuropacker

I realize that this is an old post but in the event that others have the same problem... I have had the same problem for quite some time. Cleaning has not helped and I can't see any jammed bits of paper. The single sheet at a time has been the only thing that has worked for me. Sometimes, I might put regular paper behind the sublimation paper and that works too. If anyone finds a better solution, please make a reply! Otherwise, this is a great printer for making quality sublimation prints!

Madman Loc: Gulf Coast, Florida USA

GC likes NIKON wrote:

I have an Epson Artisan 1430 for Sublimation Printing and the paper feed keeps giving me an error message and just running blank paper thru the machine, I have tried every logical fix and no luck... any help would be greatly appreciated I have a few sublimation projects I need to get printed for the weekend.

I've had that problem with my 1400 (preceded the 1430).

The easy solution is to pass the cleaning sheet that comes with Epson paper a few times through the machine.