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My Graphics CProcessor not compatible with Lightroom CC
Apr 22, 2015 09:56:55   #
steveg48
 
I am running Windows 7 on a PC.

Just installed Lightroom CC (Lightroom 6). and it cant use the graphics processor. Its error message says Open GL Support failed. Apparently Open GL 3.3 is required.


I have the latest driver.

Is it the case that my card doesn't support this? If so, which card will do it. I want least expensive card that will do the job. Thanks.

Graphics Processor Info:

Check OpenGL support: Failed

Vendor: ATI Technologies Inc.

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Apr 22, 2015 10:12:16   #
alandg46 Loc: Boerne, Texas
 
What video card do you have?

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Apr 22, 2015 11:27:54   #
steveg48
 
alandg46 wrote:
What video card do you have?


Sorry, Thought I included.


Vendor: ATI Technologies Inc.

Version: 3.3.13283 Core Profile Context 14.501.1003.0

Renderer: AMD Radeon HD 5450

LanguageVersion: 4.40

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Apr 22, 2015 11:35:58   #
alandg46 Loc: Boerne, Texas
 
The specs on that card do not show support for opengl, only opencl.
A new card is going to be required.

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Apr 22, 2015 11:39:32   #
steveg48
 
alandg46 wrote:
The specs on that card do not show support for opengl, only opencl.
A new card is going to be required.

That's what I was afraid of.

So far it seems to be ok without it. I'm not sure how much of an improvement there would be.

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Apr 22, 2015 12:07:33   #
alandg46 Loc: Boerne, Texas
 
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102882

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Apr 23, 2015 05:00:41   #
dpullum Loc: Tampa Florida
 
Check on the drivers discussed at:
Topic: ATI Releases OpenGL 3.3 and 4.0 Drivers
http://www.geeks3d.com/forums/index.php?topic=1052.0

You never mentioned the rest of your system ... we all assume you are running a modern system, but there some still running W-98 Me vista and my beloved XP... most now run W-7

I squeezed my windows XP 4 gig memory as far as I could bought a 2 gig HDDR-5 graphics card, did the SSD scratch disk, but eventually built a new low end gaming computer for my graphics... about $800. Any upgrade you do should be aimed at the whole computer up grade. All of the things I bought to help my XP system run better were directly moved to the new computer. Now have 16 gig of high speed memory... in 2 months that has dropped from $150 to $100. But you are limited to 4 gig in an old XP mother board.

But... down load the new drivers... that may do the trick. Give details 32 bit/ 64 bit, how many gig of memory... etc. All those details can be obtained with SIS freeware:
http://www.majorgeeks.com/files/details/sisoftware_sandra_lite.html

Do un-check all the junkware that goes along with downloads now-a-days. All you want is sis sandra

Building a new computer is a piece of cake... Phillips screwdriver ... nimble fingers... thing can not fit in the wrong hole.. every thing is unique in mating.

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Apr 23, 2015 05:22:13   #
Haydon
 
There is plenty of ATI cards presently that aren't compatible with the new GPU acceleration with Lightroom. Adobe is aware of it and in fact a Camera Raw engineer has written a small application to test the problem.

Contrary to what some people think, it's not an upgrade problem necessarily. It's an Adobe mistake and they admit it.

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Apr 23, 2015 06:49:02   #
jerryc41 Loc: Catskill Mts of NY
 
alandg46 wrote:
The specs on that card do not show support for opengl, only opencl.
A new card is going to be required.

Bummer!

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Apr 23, 2015 07:02:45   #
steveg48
 
dpullum wrote:
Check on the drivers discussed at:
Topic: ATI Releases OpenGL 3.3 and 4.0 Drivers
http://www.geeks3d.com/forums/index.php?topic=1052.0

You never mentioned the rest of your system ... we all assume you are running a modern system, but there some still running W-98 Me vista and my beloved XP... most now run W-7



It is a modern computer, about a year old. Windows 7, 16GB, 64 bit, 4 core Intel processor, etc.-I just ordered a new graphics card.

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Apr 23, 2015 14:00:41   #
rebride
 
Your 5450 has OpenGL support. It came with 3.2. Looks like you have most recent update.
Open Catalyst Control center>Information or Product Summary>Software
Haydon is correct. There is a glitch that Adobe is working on.
If you ordered a Nvidia card you shouldn't have to wait for fix.

Latest AMD software (non beta) and original newegg spec
Latest AMD software (non beta) and original newegg...
(Download)

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