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Nikon Camera Repair - Melville doing all repairs?
Apr 3, 2015 17:50:36   #
rwinch Loc: Walkersville, MD
 
OK, I did a search on this first....

Fellow Hoggers, I sent several pieces of equipment to Nikon (Melville) for general Check & Clean (The term CLA is not in their lexicon), and focus issues. I will post separately the entire process which I find amusing, but all-in-all satisfying...pending the return of one last piece of equipment.

However, it is this last piece that I am wondering about. It is a classic 80-200 F2.8 ED (MKII version push-pull) lens. Not much info from the website or talking with customer service directly, but the lens is being returned from "ISLAND CAMERA REPAIR INC", which seems to be just down the street from the Nikon Melville repair location. Do they actually farm out repairs?

I will get the lens back on Monday (4/6/15), but I am somewhat surprised that they do this! I am also somewhat surprised in that ISLAND CAMERA REPAIR INC does not seem to have a website, but the listing that show up do not have them as being a Nikon repair house.

Anybody have any info on this?

Thanks!

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Apr 3, 2015 17:54:29   #
The Villages Loc: The Villages, Florida
 
Don't know, but call them and ask, and please let us know what you find out.

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Apr 3, 2015 17:55:49   #
St3v3M Loc: 35,000 feet
 
This may be an old listing, but is better than nothing -
http://www.ny-business-directory.com/services-state/food-entertainment-service/photo-video/camera-repair-company-285

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Apr 3, 2015 18:06:28   #
rwinch Loc: Walkersville, MD
 


Thanks.....did not see that link, but still strange that in this day and age, folks don't have a dedicated website.

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Apr 3, 2015 18:09:16   #
St3v3M Loc: 35,000 feet
 
rwinch wrote:
Thanks.....did not see that link, but still strange that in this day and age, folks don't have a dedicated website.

My assumption is that they are contracted by the major manufactures and therefore do not need a web presence. In other words, why be open to the public if you do not serve them directly? Following this thought, it is my assumption that Nikon farms out older lenses to those who specialize in them. All assumptions of course. S-

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Apr 3, 2015 18:14:56   #
rwinch Loc: Walkersville, MD
 
St3v3M wrote:
My assumption is that they are contracted by the major manufactures and therefore do not need a web presence. In other words, why be open to the public if you do not serve them directly? Following this thought, it is my assumption that Nikon farms out older lenses to those who specialize in them. All assumptions of course. S-


You may be very well correct. I also returned a D700 for clean and repair. It was sent back from "EISC", which I cannot find out what it is, except it s in Brooklyn, NY From the UPS tracking info. Could be Nikon is overwhelmed, and needs to utilize others to handle the workload.

More to follow in my complete timeline post when I receive my last lens back.

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Apr 4, 2015 07:56:58   #
Mary Kate Loc: NYC
 
The only thing I can think of is the cost of labor and benefits is cheaper, to Nikon to subcontract the work to reputable shops.

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Apr 4, 2015 10:12:12   #
mymike Loc: Tucson, AZ
 
My local dealer sent my P7700 to a Nikon contractor for repair under warranty and after a month, it was returned me supposedly repaired.
It still had the same problem. The dealer called his contact at Nikon and got my P7700 replaced with a P7800 at no charge to me. He tod me that Nikon farms out their warranty work.

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Apr 4, 2015 10:21:45   #
Db7423 Loc: Pittsburgh, PA
 
St3v3M wrote:
My assumption is that they are contracted by the major manufactures and therefore do not need a web presence. In other words, why be open to the public if you do not serve them directly? Following this thought, it is my assumption that Nikon farms out older lenses to those who specialize in them. All assumptions of course. S-


My thoughts exactly and I would add if Nikon, Melville is handling the transaction I wouldn't be concerned. ;)

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