B & H Needs Reminder: Sometimes the cryptic topics ("Titles") of General Forum posts are...irksome- I this case a teaser/reminder of sorts. I've dealt with B&H Photo numerous times. I...

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B & H Needs Reminder

Feb 25, 2015 11:05:51 #

duck72 Loc: Laurel Ridge, PA

Sometimes the cryptic topics ("Titles") of General Forum posts are...irksome- I this case a teaser/reminder of sorts.
I've dealt with B&H Photo numerous times. I just got off phone with Herschel of B&H (a fellow UHHer). An order with a missing package (it WAS shipped) and a price discrepancy.
Everything was immediately 100% resolved by Herschel today on the $?, and George yesterday on the "where's my stuff?- I know you shipped it!- too long ago."

People at B&H perhaps don't hear often enough what a pleasure it is to do business with a company such as theirs that strives to please both in price AND service! They immediately resolve the inevitable occasional problem in e-commerce. Atta-Boy Gentlemen! THANKS.
Sometimes SATISFIED customers neglect to say that... (I am in no way affiliated with...blah,blah)

Feb 25, 2015 11:14:04 #

rmalarz Loc: Tempe, Arizona

duck72 wrote:

Sometimes the cryptic topics ("Titles") ... (show quote)

:thumbup: :thumbup: :thumbup:
--Bob

Feb 25, 2015 11:16:51 #

Don Fischer Loc: Antelope, Ore

I got a note saying they were sorry about my displeasure with what they sent me, Re-furbished D 7000 came with a bad charger. I felt bad about that, I wasn't unhappy shoot I get most everything from them and this is the first glitch ever. Every body put's out a Monday product now and then. Got a really nice letter back from them. Those people are first class!

Feb 25, 2015 11:22:34 #

MichaelBoggia

Good to know. This will be the place I order my next camera and equipment.

Feb 25, 2015 12:30:49 #

MarkD Loc: NYC

There are stores where you can get a good price and there are stores where you can get good service. B&H is one of those rare stores where you get both.

Same for Adorama.

Feb 25, 2015 13:35:28 #

Tom Kelley Loc: Roanoke, Virginia

MarkD wrote:

There are stores where you can get a good price and there are stores where you can get good service. B&H is one of those rare stores where you get both.

Same for Adorama.

+1 for B&H :thumbup:

Feb 25, 2015 13:42:28 #

HelenOster Loc: New York

MarkD wrote:

There are stores where you can get a good price and there are stores where you can get good service. B&H is one of those rare stores where you get both.

Same for Adorama.

Thank you! :)

Feb 25, 2015 21:54:56 #

Hershel Loc: New York City

duck72 wrote:

Sometimes the cryptic topics ("Titles") ... (show quote)

Thanks to you and the rest of the fine folks who chimed in with kind remarks. It is indeed gratifying to know that our hard work and commitment of massive resources to satisfy our customers needs are both noticed and appreciated. We are always grateful for your patronage and hope to continue to earn and keep your trust for many years to come.

HERSHEL

Feb 25, 2015 21:58:09 #

Tom Kelley Loc: Roanoke, Virginia

Hershel wrote:

You have my vote Hershel, I've been a customer of B$H for almost ten years. I can honestly say I've never been happier.

Feb 26, 2015 09:51:23 #

Hershel Loc: New York City

Tom Kelley wrote:

You have my vote Hershel, I've been a customer of B$H for almost ten years. I can honestly say I've never been happier.

Most pleased to hear this. All of the kind words have just been handed to management. Your voices and comments are heard and always appreciated.

HERSHEL

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