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A bigger computer mess..........
Aug 20, 2014 19:09:39   #
PW4GDF
 
Hello all,
Well I looked at my programs on my computer to try to get rid of this annoying PC Fix Speed. It is not there, if it is it is under another name. So this morning the message came up to upgrade to windows 8.1. I did, big mistake. It took all morning. Things have changed, passwords etc. Skype seems to have gone away. It will not take a new password. I have to have a password to get into the computer. I am not a happy camper. I tried to go back to yesterday, nothing changed. So partly venting with frustration and as always what to do? I still have Fix Speed. Skype is really important to me to contact my brother in England.
Thanks everyone, have a good evening.
Wendy
Cocoa, Florida

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Aug 20, 2014 19:12:03   #
dirtpusher Loc: tulsa oklahoma
 
PW4GDF wrote:
Hello all,
Well I looked at my programs on my computer to try to get rid of this annoying PC Fix Speed. It is not there, if it is it is under another name. So this morning the message came up to upgrade to windows 8.1. I did, big mistake. It took all morning. Things have changed, passwords etc. Skype seems to have gone away. It will not take a new password. I have to have a password to get into the computer. I am not a happy camper. I tried to go back to yesterday, nothing changed. So partly venting with frustration and as always what to do? I still have Fix Speed. Skype is really important to me to contact my brother in England.
Thanks everyone, have a good evening.
Wendy
Cocoa, Florida
Hello all, br Well I looked at my programs on my c... (show quote)


you didn't mention your o/s.

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Aug 20, 2014 19:14:37   #
dirtpusher Loc: tulsa oklahoma
 
it is a malware program.

http://www.malwarebytes.org/

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Aug 20, 2014 19:15:01   #
PW4GDF
 
Windows 8 until this morning, now it is Windows 8.1
Wendy

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Aug 20, 2014 19:19:01   #
dirtpusher Loc: tulsa oklahoma
 
PW4GDF wrote:
Windows 8 until this morning, now it is Windows 8.1
Wendy


malwarebytes should do it for you.

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Aug 20, 2014 19:46:02   #
Wellhiem Loc: Sunny England.
 
It's not going to help you now, but in future, set a restore point, before you update anything. Go to the start button, click on "Help and Support", then look for "setting a restore point".

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Aug 25, 2014 16:50:55   #
PW4GDF
 
Thank you all, I ran the Malware and the anoying PC FIX SPEED appears to have gone away!!!!
Thank you all for always being there to help.
Wendy
Cocoa, Florida

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Aug 25, 2014 16:58:43   #
dirtpusher Loc: tulsa oklahoma
 
PW4GDF wrote:
Thank you all, I ran the Malware and the anoying PC FIX SPEED appears to have gone away!!!!
Thank you all for always being there to help.
Wendy
Cocoa, Florida


:thumbup: :thumbup: :thumbup:

uninstall it now. you may need to download it again if the need arises. if kept on computer it has a time limit on it.

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Aug 25, 2014 18:14:05   #
PW4GDF
 
OK thanks for that information,
Wendy

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