Problem - HP Photosmart PRO B8850
Aug 2, 2014 12:01:26 #
connievloutely
Loc: Quaker State (PA)
I have a HP B8850 printer and all of sudden it has decided to only print one picture and then you need to turn it off to print another.
I am running Windows 7. I have tried to reload the drivers, different programs and everything that HP has suggested.
Also tried my laptop, same results.
There are others that have the same problem. I am starting to believe that the printer is the problem.
Has anyone on UHH had the same problem and a solution?
I am running Windows 7. I have tried to reload the drivers, different programs and everything that HP has suggested.
Also tried my laptop, same results.
There are others that have the same problem. I am starting to believe that the printer is the problem.
Has anyone on UHH had the same problem and a solution?
Aug 2, 2014 12:17:43 #
Sounds like the print spooler is failing to reset. That would be a Windows issue if that was your problem.
Aug 2, 2014 20:04:43 #
connievloutely
Loc: Quaker State (PA)
It could be the spooler.
I try the printer on my Linux computer and it works fine on it.
I have removed all HP programs and drivers and will start over again.
I'll keep UHH posted on the results.
I try the printer on my Linux computer and it works fine on it.
I have removed all HP programs and drivers and will start over again.
I'll keep UHH posted on the results.
Aug 4, 2014 10:28:45 #
connievloutely
Loc: Quaker State (PA)
Hi MT Shooter,
I did check into the spooler.
If I disabled it the HP8850 worked as it should.
I found a fix on the web on how clean out all printer drivers using regedit. I tried it on my laptop and seemed to fix the problem.
I did check into the spooler.
If I disabled it the HP8850 worked as it should.
I found a fix on the web on how clean out all printer drivers using regedit. I tried it on my laptop and seemed to fix the problem.
Aug 4, 2014 10:41:04 #
connievloutely wrote:
Hi MT Shooter,
I did check into the spooler.
If I disabled it the HP8850 worked as it should.
I found a fix on the web on how clean out all printer drivers using regedit. I tried it on my laptop and seemed to fix the problem.
I did check into the spooler.
If I disabled it the HP8850 worked as it should.
I found a fix on the web on how clean out all printer drivers using regedit. I tried it on my laptop and seemed to fix the problem.
Glad it worked.
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