Windows Live Mail - Dead: Last night, my Windows Live Mail stopped sending and receiving. I called Time Warner this morning, and after over half an hour on the phone, it's still dead.

jerryc41 Loc: Catskill Mts of NY

Last night, my Windows Live Mail stopped sending and receiving. I called Time Warner this morning, and after over half an hour on the phone, it's still dead. The Road Runner email works, so it's a WinMail issue. The tech suggested deleting and reinstalling WinMail, but that made no difference. This is the only computer in the house with that problem (I think).

Suggestions gladly accepted.

RMM Loc: Suburban New York

Migrate to Thunderbird. Free download from Mozilla.

Clif Loc: Central Ca.

MacBook Pro with Retna display

As Max would say, "Sorry about that chief"

Picdude Loc: Ohio

How are you accessing your Live Mail? Via Outlook or other software? I've had e-mail issues when my Outlook gets messed up.

jerryc41 Loc: Catskill Mts of NY

Picdude wrote:

How are you accessing your Live Mail? Via Outlook or other software?

???

I'm clicking on Windows Live Mail, and it's working fine on this other Dell.

Clif Loc: Central Ca.

Sorry Jerry , just had to slip in a little jibe

jerryc41 Loc: Catskill Mts of NY

Clif wrote:

Sorry Jerry , just had to slip in a little jibe

That's OK. Everything else works but this one computer.

Red Bear

Did all you guys know that the "World's First Anger Management Class" was held shortly after Microsoft Windows was first released? ;)

jerryc41 Loc: Catskill Mts of NY

Red Bear wrote:

Did all you guys know that the "World's First Anger Management Class" was held shortly after Microsoft Windows was first released? ;)

That makes perfect sense.

SpeedyWilson Loc: Upstate South Carolina

I love the LiveMail; it's so easy to keep up with multiple emails accounts all in one convenient place. Been using it for years.

I thought I knew the answer, until you said that it works great on your other computers.

So, I'll just say "wait a day or so, and maybe it'll start working again."

jerryc41 Loc: Catskill Mts of NY

SpeedyWilson wrote:

I love the LiveMail; it's so easy to keep up with multiple emails all in one convenient place. Been using it for years.

I thought I knew the answer, until you said that it works great on your other computers.

So, I'll just say "wait a day or so, and maybe it'll start working again."

Yeah, that's what I'm doing. I'm on my old machine now. I know when I try my regular machine later, it still won't work.

There must be a reason, but trying to find it will prove almost impossible.

Papa Joe Loc: Midwest U.S.

jerryc41 wrote:

Last night, my Windows Live Mail stopped sending and receiving. I called Time Warner this morning, and after over half an hour on the phone, it's still dead. The Road Runner email works, so it's a WinMail issue. The tech suggested deleting and reinstalling WinMail, but that made no difference. This is the only computer in the house with that problem (I think).

Suggestions gladly accepted.

I use and prefer Thunderbird Jerry. It's fast and efficient and easy to get around in. The only thing one needs to observe is to properly 'Compact Folders' regularly. Easy two-step process and it keeps things speedy.

photog11 Loc: San Francisco

jerryc41 wrote:

Last night, my Windows Live Mail stopped sending and receiving. I called Time Warner this morning, and after over half an hour on the phone, it's still dead. The Road Runner email works, so it's a WinMail issue. The tech suggested deleting and reinstalling WinMail, but that made no difference. This is the only computer in the house with that problem (I think).

Suggestions gladly accepted.

Live mail is a 'buggy' program. I find that it often locks up when I'm trying to reply to a message rather than composing a new one. See if your outbox is clear. If not, delete the message in it, then try a re-boot. When all else fails, switch to Google

:idea: :!:

Phreedom Loc: Kitchener, Ontario, Canada

jerryc41 wrote:

Last night, my Windows Live Mail stopped sending and receiving. I called Time Warner this morning, and after over half an hour on the phone, it's still dead. The Road Runner email works, so it's a WinMail issue. The tech suggested deleting and reinstalling WinMail, but that made no difference. This is the only computer in the house with that problem (I think).

Suggestions gladly accepted.

Random questions:
- Exactly what happens (or not) when you attempt to use Live mail on that machine?
- Do you get an error or warning message when it fails?
- Due to the current Heartbleed bug threat, did you change your password at the email server site and the other computers but not the affected one?

jerryc41 Loc: Catskill Mts of NY

Phreedom wrote:

Random questions:
- Exactly what happens (or not) when you attempt to use Live mail on that machine?
- Do you get an error or warning message when it fails?
- Due to the current Heartbleed bug threat, did you change your password at the email server site and the other computers but not the affected one?

I uninstalled and re-installed, so it's now the 2012 version, rather than the 2011 I used to have.

It keeps asking for my password, but it doesn't accept it. I know the P/W is correct because it works on other machines.

I haven't changed my email password because it works on everything else.

I have a Gmail account, but Windows is my main address - the address that everyone has.

Edit: What's the relationship between RoadRunner and my Windows Mail? I have RR through Time Warner.