Canon Service
Jan 20, 2014 19:03:45 #
washy
Loc: Dorset UK
Just recently my Canon 60D started playing up, I could not change the menu settings. So I sent it to Canon who received it last Thursday morning,16th January. Canon phoned me on the Friday 17th, found what the problem was(malfunctioning multicontroller switch). One of their technicians worked on it on Friday, it was sent by courier on Friday and received by me at 10.30 am today Monday 20th. If that is not great service then I do not know what is. Tremendous, Canon Well Done !! Cost £47-50 inc tax
Jan 21, 2014 07:10:11 #
mwsilvers
Loc: Central New Jersey
washy wrote:
Just recently my Canon 60D started playing up, I c... (show quote)
Canon generally provides great service here in the US as well. I'm lucky enough to be only a 20 minute drive from their huge North East service center here in New Jersey. While there will always be the occasional screw-up, compare our experiences to the lousy Nikon service and long wait time that has been reported on this forum in a few different threads recently.
Jan 21, 2014 08:20:45 #
I have had similar speedy, efficient repair service from Canon. I use the repair facility in Orange County, California.
Note that as a rule, you should register your Canon gear with Canon online before submitting it for repair.
This way everything by way of documentation and communication happens via computer and the Internet.
Note that as a rule, you should register your Canon gear with Canon online before submitting it for repair.
This way everything by way of documentation and communication happens via computer and the Internet.
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.