B&H Photo did not price match
Jan 20, 2014 16:27:13 #
Purchased a new Nikon camera back in Dec. 2013 from B&H Photo and waited the qualifying period for my 4% Reward Gift card. During this time an ASUS laptop that I had my eye on fluctuated in price with a low of $999. When I finally received my reward gift, the laptop was at $1036. I found that ABT.com had same exact unit for $1019 and sent an email to B&H requesting a price match. B&H responded that they would not match the price. I am disappointed with B&H.
Jan 20, 2014 16:46:21 #
Was it the EXACT same model number? Is this "ABT.com" an authorized reseller? Likely not and they are selling import grade products. B&H has no obligation to price match internet resellers that are not authorized dealers.
Jan 20, 2014 16:49:39 #
Jan 20, 2014 17:52:20 #
Finally persistence paid off and reached the right person at B&H. Dave S. was able to price match ABT.com. Other person I spoke to said ABT did not have free shipping on same item so he could not do the match. However, I double checked with ABT and they confirmed that the laptop did qualify for free shipping. I called B&H back and connected with Dave S. Thanks Dave S. at B&H!! :thumbup:
Jan 21, 2014 06:11:07 #
silveragemarvel wrote:
Finally persistence paid off and reached the right person at B&H. Dave S. was able to price match ABT.com. Other person I spoke to said ABT did not have free shipping on same item so he could not do the match. However, I double checked with ABT and they confirmed that the laptop did qualify for free shipping. I called B&H back and connected with Dave S. Thanks Dave S. at B&H!! :thumbup:
Am pleased to hear that your issue was resolved.
HERSHEL
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