andywilk38 Loc: Cambridge UK

There are many instances when I like to restore edited, cropped images back to their native out-of-camera size (on the long side) at a resolution of 300ppi.

Using an iMac OS 10.6.8 and now 10.9 I batch export images from LR4 to Perfect Resize 7.5, now updated to 7.5.1. With all the versions of OS and software I often encounter Perfect Resize issues where by it either:
- crashes and dumps unresized images into the trash;
- 'processes' the images and places them into the correct destination folder, but actually unresized;

either way this is driving me to distraction!

OnOne say they have never heard of this problem, although during an email exchange with them they encountered the issue once on one of their own computers.

I have reloaded the software, increased RAM availability....and neither OnOne nor I have a clue what the cause of the issue is and, therefore, have found no solution.

The issue is intermittent, but when it does happen, it is never at a good time!!

A. anyone have any experience of this;
B. suggestions for a reliable alternative software (i'm not interested in free software, unless it is the absolute dog's proverbials)

Thanks