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Nikon D800- "ERR" message requires return to Nkkon
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Aug 2, 2013 13:27:04   #
grtday Loc: Houston, TX
 
After less than 2 short months, my new D800 displayed the dreaded "ERR" message in the read out.
The few shots it took with this message were a horzontal display of 1/8 screen of the intended image and then an all white screen.
No warning. No damage. No hard use.
(And gee, am I glad I got to pay MVP for this body, only to have to return to factory for service.)

Nikon tells me 7-10 working days to repair IF parts are available.
Has anyone else had this message?
Thanks to all!

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Aug 2, 2013 14:13:25   #
JR1 Loc: Tavistock, Devon, UK
 
If you use google there are a number of issues with the D800s

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Aug 3, 2013 08:09:53   #
Brucej67 Loc: Cary, NC
 
The only problem I have experienced with my D800 is the sensor oil problem. I am still getting oil spots after 2,000 shots, but I do my own sensor wet cleaning and it is just an inconvenience. The early D7000 used to suffer from the same oil problem, but the later ones that were manufactured were corrected and did not have the problem, so I expect the newer D800 might not suffer from this oil problem. If your camera is that new Nikon should not charge you for the repair, although it is inconvenient to be without it for that long (plus shipping time).

grtday wrote:
After less than 2 short months, my new D800 displayed the dreaded "ERR" message in the read out.
The few shots it took with this message were a horzontal display of 1/8 screen of the intended image and then an all white screen.
No warning. No damage. No hard use.
(And gee, am I glad I got to pay MVP for this body, only to have to return to factory for service.)

Nikon tells me 7-10 working days to repair IF parts are available.
Has anyone else had this message?
Thanks to all!
After less than 2 short months, my new D800 displa... (show quote)

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Aug 3, 2013 08:38:24   #
jerryc41 Loc: Catskill Mts of NY
 
JR1 wrote:
If you use google there are a number of issues with the D800s

Unfortunately, Googling "Problems with..." will return loads of results. So much for modern quality control. Products have gotten too complicated to work perfectly.

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Aug 3, 2013 09:16:29   #
travelwp Loc: New Jersey
 
No problems and a shutter count of 15,960.

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Aug 3, 2013 09:52:55   #
Brucej67 Loc: Cary, NC
 
No oil splatter, I wish I had your camera, I had to clean oil splatter of my sensor 6 times.

travelwp wrote:
No problems and a shutter count of 15,960.

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Aug 3, 2013 09:57:47   #
travelwp Loc: New Jersey
 
Brucej67 wrote:
No oil splatter, I wish I had your camera, I had to clean oil splatter of my sensor 6 times.


I didn't realize how lucky I was until I started reading this thread. I just gave my D800 a pat on the back.

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Aug 3, 2013 09:58:28   #
psycyber9 Loc: Chicago
 
I'm happy to say that I've had absolutely no such problems with my D800 or D7000. Knock on wood!

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Aug 3, 2013 10:06:51   #
Brucej67 Loc: Cary, NC
 
Wow, I do envy you guys, my D800 is the only one I have had problems with. I have a D7000, D7100 and D2X and have never had a problem with them only my D800 has this problem, however it was one of the first ones sold.

psycyber9 wrote:
I'm happy to say that I've had absolutely no such problems with my D800 or D7000. Knock on wood!

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Aug 3, 2013 11:22:50   #
grtday Loc: Houston, TX
 
And I have been a Nikon shooter/evangelist since 1975. This is my first schweckle with a Nikon product.
Very disappointed in my dealer for his apathy.
Adorama...at least you could have responded.
Customer retention is far less expensive than customer acquisition.

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Aug 3, 2013 13:38:17   #
deano224 Loc: South Padre Island, TX
 
I have owned a D800E for approx. 10 months with no problems.

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Aug 3, 2013 13:46:19   #
Pepper Loc: Planet Earth Country USA
 
Google? Really JR? Google sunshine and you'll find all kinds of negative reports. I did some rather extensive research before I purchased my D800 and yes I found some negative reviews but when you add up the research the overwhelming result is that the D800 and the D800e are very good cameras. Google ANY make or model you'd like and you'll find plenty of folks complaining, most complaints boil down to user ignorance.

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Aug 3, 2013 14:18:47   #
jeep_daddy Loc: Prescott AZ
 
I didn't know that the D800 had oiling issues too. I know that the D600 did/does.

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Aug 3, 2013 15:15:06   #
Bram boy Loc: Vancouver Island B.C. Canada
 
Brucej67 wrote:
Wow, I do envy you guys, my D800 is the only one I have had problems with. I have a D7000, D7100 and D2X and have never had a problem with them only my D800 has this problem, however it was one of the first ones sold.


What is the trick you do to use them all at the same time time. Or are they just status props .

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Aug 3, 2013 18:56:01   #
Brucej67 Loc: Cary, NC
 
No, I plan my shots and use the camera that suites the photography I am doing. I will tend to use the D800 for low lighting shots or where I know I will be cropping a lot. I use the D7000 or D7100 for wildlife or where I want to get extra reach out of my FX lens. The D2X I use for precise photographs where fewer pixels means fine jewelry photography. But honestly the D7000 is so good I couldn't give it up when I got the D7100, the same will be said when I get the D800E.

Bram boy wrote:
What is the trick you do to use them all at the same time time. Or are they just status props .

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