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UPS - FedEx
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Apr 17, 2013 08:17:09   #
jerryc41 Loc: Catskill Mts of NY
 
Have you noticed that UPS has much better online tracking than FedEx? With UPS, I can see where the package is and when it will be delivered. FedEx gives me less information and doesn't predict a delivery date.

Like UPS, FedEx sometimes delivers to the post office, so that slows down delivery.

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Apr 17, 2013 08:24:23   #
SpeedyWilson Loc: Upstate South Carolina
 
Recently I was tracking a FEDEX package, and expecting it to be delivered momentarily. Then I found out it was transferred to the local post office, and delivery would be later than expected.

I called the local postal facility and had them hold the package for me to pick up. We don't get our mail until almost 5:00 pm, but I was able to pick up the FEDEX package at 10:00 am. Luckily, I live less than a mile from the post office.

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Apr 17, 2013 08:29:44   #
jerryc41 Loc: Catskill Mts of NY
 
MisterWilson wrote:
Recently I was tracking a FEDEX package, and expecting it to be delivered momentarily. Then I found out it was transferred to the local post office, and delivery would be later than expected.

I called the local postal facility and had them hold the package for me to pick up. We don't get our mail until almost 5:00 pm, but I was able to pick up the FEDEX package at 10:00 am. Luckily, I live less than a mile from the post office.

I've had problems with UPS/PO packages. The UPS tracking says it was delivered, but the PO say it doesn't have it. I had to wait three days for a package to be delivered after UPS said the PO had it. Ridiculous.

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Apr 18, 2013 07:45:41   #
digiman Loc: Brooklyn, NY/Greenville, SC
 
jerryc41 wrote:
I've had problems with UPS/PO packages. The UPS tracking says it was delivered, but the PO say it doesn't have it. I had to wait three days for a package to be delivered after UPS said the PO had it. Ridiculous.


I don't want to hear of you going "Postal" if you know what I mean.

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Apr 18, 2013 07:46:52   #
jerryc41 Loc: Catskill Mts of NY
 
digiman wrote:
I don't want to hear of you going "Postal" if you know what I mean.

No worries there. I've mellowed.

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Apr 18, 2013 09:12:45   #
Blurryeyed Loc: NC Mountains.
 
jerryc41 wrote:
Have you noticed that UPS has much better online tracking than FedEx? With UPS, I can see where the package is and when it will be delivered. FedEx gives me less information and doesn't predict a delivery date.

Like UPS, FedEx sometimes delivers to the post office, so that slows down delivery.


Personally I don't like UPS because of their inability to resolve their pricing policy with their independent UPS stores... Big issue for me, have never left the local store happy.... :thumbdown:

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Apr 18, 2013 09:15:03   #
jerryc41 Loc: Catskill Mts of NY
 
Blurryeyed wrote:
Personally I don't like UPS because of their inability to resolve their pricing policy with their independent UPS stores... Big issue for me, have never left the local store happy.... :thumbdown:

Yeah, I avoid their indendent stores. I use a drop box most of the time. The local UPS opens at 3:30 PM, so that not convenient.

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Apr 18, 2013 09:40:36   #
SpeedyWilson Loc: Upstate South Carolina
 
I use the local UPS franchise store a lot. Their hours are great, open until 6:30 pm. Their people are very helpful, whether I'm getting a 25 cent copy or shipping a large item for $60. I especially like their laser printer, it's much better than trying to have one in my home.

I don't know anything about their franchise pricing policies, all I know is I'm willing to pay a little extra for the convenience. The corporate UPS office is 7 miles away, and the local franchise store is only a mile.

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Apr 18, 2013 10:56:45   #
chienfou Loc: Valley Stream, NY
 
Whenever your package is dropped off at the Post Office by UPS or FEDEX, it's done so at the request of the shipper. They both have contracts with certain shippers that specifically provide this service. Upon receiving an order the shipper is OBLIGATED to inform you of which service you are paying for because they are charging you accordingly.
As for independent stores, yes they cost you more than dealing directly with FEDEX. However KINKOS is FEDEX owned and operated, you'll get a small discount as opposed to calling for a pickup.

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Apr 18, 2013 11:06:05   #
jerryc41 Loc: Catskill Mts of NY
 
chienfou wrote:
Whenever your package is dropped off at the Post Office by UPS or FEDEX, it's done so at the request of the shipper. They both have contracts with certain shippers that specifically provide this service. Upon receiving an order the shipper is OBLIGATED to inform you of which service you are paying for because they are charging you accordingly.
As for independent stores, yes they cost you more than dealing directly with FEDEX. However KINKOS is FEDEX owned and operated, you'll get a small discount as opposed to calling for a pickup.
Whenever your package is dropped off at the Post O... (show quote)

I've never known about the PO drop-off until I've seen it in the tracking info.

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Apr 18, 2013 11:11:46   #
chienfou Loc: Valley Stream, NY
 
jerryc41 wrote:
I've never known about the PO drop-off until I've seen it in the tracking info.


Yeah, but if you ship everyday you can set up a regular pickup time and you still get a discount.

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Apr 18, 2013 13:29:53   #
Drigby1 Loc: American Fork, UT
 
Between the two, whichever of the two you think is best. Delivery in the USA still is way way way up the scale compared to most nations in the world. (Yes I am including 3rd world countries where delivery is always questionable.

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Apr 18, 2013 22:18:45   #
wuzfuzzab Loc: Red Deer, Alberta
 
Blurryeyed wrote:
Personally I don't like UPS because of their inability to resolve their pricing policy with their independent UPS stores... Big issue for me, have never left the local store happy.... :thumbdown:


My wife's office uses UPS--Fed-ex and Purolator--depending on who has pissed her off the least at any given time. Most of the time she says UPS stands for--Use Purolator Stupid. LOL

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Apr 18, 2013 22:35:22   #
rebride
 
Can now do 'hold at location' with UPS. Don't know if it is new or I just couldn't figure it out before?
Always went Fed Ex if I didn't want my wife to see the package arrive. Picked up at nearby Kinkos. Now can use UPS.

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Apr 23, 2013 19:09:57   #
St3v3M Loc: 35,000 feet
 
jerryc41 wrote:
Have you noticed that UPS has much better online tracking than FedEx? With UPS, I can see where the package is and when it will be delivered. FedEx gives me less information and doesn't predict a delivery date.

Like UPS, FedEx sometimes delivers to the post office, so that slows down delivery.


Seems FedEX frequents UHH http://lifehacker.com/fedexs-new-delivery-manager-schedules-deliveries-for-2-478273179

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