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Anybody else have this problem?
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Mar 28, 2013 18:10:20   #
DOOK Loc: Maclean, Australia
 
Was on ebay last night-all normal. Got up this morning & ebay won't open. A pop up says something about AVG Isearch. I have used AVG security for years & tried to phone their customer support. It is Good Friday in Oz & they are off air until Tuesday.

So, I googled AVG Isearch. Apparently it is not nice & I did find instructions on how to remove it. However, the 9 step instructions are like a cross between double Dutch & Chinese-I couldn't follow it.

Just wondering if anyone else is having the same problem, as I suspect that I am not Robinson Crusoe.

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Mar 28, 2013 18:13:27   #
ecobin Loc: Paoli, PA
 
The first thing I do when something strange happens is to reboot.

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Mar 28, 2013 18:19:47   #
NOSLEEP Loc: Calgary
 
You likely have a malware virus of some kind.
Someone that knows about these things will likely be along shortly...

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Mar 28, 2013 18:52:45   #
DOOK Loc: Maclean, Australia
 
Hi y'all. First thing I did was reboot. Also did full scans with AVG, Ad-Aware, & Trojan Killer. None of these detected anything abnormal. This AVG Isearch, whatever it is, seems to be not connected with AVG Security, in spite of the name.

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Mar 28, 2013 18:56:52   #
kendo1 Loc: Edinburgh, UK
 
You must have installed it with an update.
It's just avg, no malware or virus, and so can be uninstalled relatively easily.
What operating system are you running and what are you using as your browser?

ken

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Mar 28, 2013 19:11:24   #
DOOK Loc: Maclean, Australia
 
kendo1 wrote:
You must have installed it with an update.
It's just avg, no malware or virus, and so can be uninstalled relatively easily.
What operating system are you running and what are you using as your browser?

ken


Thanks Ken. Windows 7-64 bit-Explorer.

Earl.

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Mar 28, 2013 19:16:54   #
kendo1 Loc: Edinburgh, UK
 
Try this first:
Internet Explorer 8 and 9

Click the Tools button (gear icon in the upper right) and select Internet options.
Under the General tab, click Use Blank (or enter a new home page).
Under the Programs tab, click the Manage add-ons button.
On the left, select Search Providers.
Click on another search engine and click the Set as default button.
Click on AVG Secure Search and click the Remove button.
Note: It may not be removed from the list until you restart Internet Explorer.
Open a new tab, click on Settings in the bottom right corner and uncheck the box.
click OK and restart Internet Explorer.

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Mar 28, 2013 19:19:06   #
Erv Loc: Medina Ohio
 
Hi Earl. I don't know if this has anything to do with your problem. But I just saw on TV a lot of web sites are running slow from someone screwing around with them.
I would love to be able to help, but I am lucky to find the on button on my Mac.:):):)
Erv

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Mar 28, 2013 19:26:21   #
kendo1 Loc: Edinburgh, UK
 
Of course, you could uninstall AVG and then reinstall it - just make sure that you uncheck their default option of AVG safe search as your default search bar when you reload it.

Ken

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Mar 28, 2013 20:04:35   #
DOOK Loc: Maclean, Australia
 
Erv wrote:
Hi Earl. I don't know if this has anything to do with your problem. But I just saw on TV a lot of web sites are running slow from someone screwing around with them.
I would love to be able to help, but I am lucky to find the on button on my Mac.:):):)
Erv


It might be the blind leading the blind, Erv. I live on my own. If I had ready access to a 9 year old grand kid, he/she would have it fixed in 5 minutes.

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Mar 28, 2013 21:36:55   #
dirtpusher Loc: tulsa oklahoma
 
http://nojesusnopeas.blogspot.com/2012/08/sorry-but-avg-secure-search-is-malware.html

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Mar 28, 2013 21:56:51   #
DOOK Loc: Maclean, Australia
 
dirtpusher wrote:
http://nojesusnopeas.blogspot.com/2012/08/sorry-but-avg-secure-search-is-malware.html


This is strange. I have used AVG security for 5 years & am very happy with it. I had never heard of AVG Secure Search until today. Whatever the problem is, it only came in overnight-all was well when I went to bed last night. Another strange thing...ebay appears to be the only site affected. Everything else is hunky dory.

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Mar 29, 2013 00:09:46   #
DOOK Loc: Maclean, Australia
 
EUREKA....It's finally fixed. Now I can talk to Mr Ebay & buy some bit's & pieces for my new D7100. Thank you everybody for your input. I really appreciate it.

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Mar 29, 2013 00:40:56   #
dirtpusher Loc: tulsa oklahoma
 
what you have to do?

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Mar 29, 2013 01:00:27   #
DOOK Loc: Maclean, Australia
 
dirtpusher wrote:
what you have to do?


Hi Pusher. I followed the instructions of Kendo1,(see above). This got rid of AVG Secure Search, but I still couldn't open ebay. I turned off both the laptop & the modem at the wall, waited 10 minutes, & booted up.

My prayers were answered--everything back to normal.

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