Posts: lensenvy | Ugly Hedgehog

So again.....the customer service was very unhelpful! The email invoice from Newegg is not enough! They want the original invoice.

I ended up telling them that the amount of time they spent making me prove that I paid for the software cost them more than if they just sent me a new copy!

I get that it was my fault for losing the original but how about a little customer service! okay...I stop complaining now!

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Oct 31, 2014 08:50:06 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks Spiney.....my original Elements 10 was from NewEgg, their prices are great. I am running 64 bit. I do not do enough editing to warrant the cloud plan.. yet!

I appreciate the info..thanks again!

Spiney wrote:

Best buy and New Egg run exceptional prices as do ... (show quote)

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Oct 30, 2014 16:17:10 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

MtnMan, I am not that great with 10 so if I am going to put in the time as I hope to do, I may as well do it on the newest version! thanks for the insight!

MtnMan wrote:

12 provided a huge upgrade in the user interface. Unless you are super proficient with 10 buying the new version is well worth it for that alone. I suspect the difference between 13 and 12 is modest but you might get some good stuff that works for you.

They increased the price a bit on 13 so it might be $60 instead of $50 when Costco and others put it on sale.

Alternatively now might be the time to take up Adobe on the $10 per month for both Lightroom and Photoshop.

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Oct 30, 2014 16:13:59 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

SonnyE wrote:

"I love a Happy Ending." Hannibal Smith.
;)

:thumbup:

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Oct 30, 2014 16:13:41 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks so much! This would be great for all the "stuff" on my old computer!

billgdyoung wrote:

There is another option to find the "key" or registration number for your v10... download a free program called Belarc (belarc.com) and run their computer inventory app. It will survey your whole computer system and give you license key numbers, part numbers, all the software you've got installed, all of the model numbers of hardware components, etc... very handy when trying to recover a program or a kaput disc drive... or when trying to reinstall a piece of software...

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Oct 30, 2014 16:12:14 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks RedhogBill...very useful comparison!

redhogbill wrote:

could not find comparison 10 vs 13 , but I found this

good luck

http://www.adobe.com/products/photoshop-elements/buying-guide.html

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Oct 30, 2014 09:38:35 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks Boone and Mmatu!

I just chatted with Adobe...very unhelpful because they said I had no proof that I purchased the software. So frustrating...If I pirated the software would I really ask them for help!I realize I should have kept the packaging!
I just found the invoice on my email. I will install 10 and hope to get 13 on sale closer to Christmas.

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Oct 30, 2014 06:57:44 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Lots of good info SonnyE...Thanks again!

Great suggestion Morningstar....thanks!

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Oct 29, 2014 21:24:01 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Sonny I am running Windows 8

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Oct 29, 2014 20:35:10 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks

quote=Ol' Frank]My version 10 has a corrupt disc and didn't work properly. It cost almost as much as version 12 to get it repaired. I bought version 12 and it is great. Version 13 is a little better but not that much different. Go ahead with the 13, you wont be sorry.[/quote]

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Oct 29, 2014 16:59:02 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

Thanks....I will not pretend to understand all of what you said but I think you are right with getting the new version!

I appreciate the response!

Dngallagher wrote:

I believe PSE 10 was 32 bit, where PSE 12 and up a... (show quote)

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Oct 29, 2014 16:36:09 #

(Main Photography Discussion)

Elements 10 vs. Elements 13

I just got a new computer. I can't find my disc for Elements 10......My question is should I look for it or just buy 13? I wonder if there is much difference?

I appreciate any advice. Thanks!

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Oct 25, 2014 07:58:27 #

(Photo Gallery)

Battleship Cove Fall River Ma.

I couldn't agree more Rich!

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