NJphotodoc wrote:
You probably already checked this, but do you have the latest version of the D500 firmware loaded onto your camera? ( http://downloadcenter.nikonimglib.com/en/download/fw/205.html) They released version 1.11 late last year and this may help as Nikon says they : Added support for the iOS version of SnapBridge."
Hope this helps
I checked the firmware and it is the latest version. This worked when I got the camera (late in Dec.) but then just quit working.