bebo1998 wrote:
I have had great experience with Dell. Maybe because I got my desktop and laptop from them direct, I don't know. But the one time I had a problem that was not correctly handled, the supervisor took very good care of me - send someone to my home N/C and fixed what they messes up in Texas. I was surprised, but happy.
I bought directly from Dell - a desktop and a laptop - and the customer service was unbelievably bad - a run around in circles.