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Anyone else having trouble with the new Luminar 3?
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Dec 20, 2018 09:21:08   #
HardwareGuy
 
I eagerly downloaded and installed Luminar 3, finally, with - hurray - Libraries. But...it just isn't working.
Libraries don't open, cannot catalog, and it crashes, or sometimes the program itself won't load.
Have uninstalled and reinstalled twice to no avail.
Really disappointing. Anyone else having issues?

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Dec 20, 2018 09:26:08   #
rydabyk Loc: Florida Panhandle
 
I installed it with no problem and exported a photo from LR to process some more but when I finished with it and tried to apply and return it to LR, it never showed up. The image went somewhere but I have no idea where.

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Dec 20, 2018 09:33:35   #
dck22
 
My install hung at activation. The email address and activation code don't work even though the code was sent with the email I am entering.

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Dec 20, 2018 09:48:39   #
Toment Loc: FL, IL
 
Not really sure I want to give up Photos’ own library organization.
Photos organized in the Luminar library will not be saved in the Cloud.
Still trying to understand the concepts but since I like Apple’s scheme, not sure what to do.
Luminar 18 is great in Photos as a plug-in...
Sorry I couldn’t help but it looks like we all are in the same quandary with Luminar 3.

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Dec 20, 2018 09:51:21   #
cam.79 Loc: Gray, GA
 
I downloaded, installed, activated, and created my library with approximately 40,000 pictures all without a hitch. Using Win10 on a 4TB drive. I guess I am the lucky one. So far at least.

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Dec 20, 2018 09:53:35   #
Festus Loc: North Dakota
 
HardwareGuy wrote:
I eagerly downloaded and installed Luminar 3, finally, with - hurray - Libraries. But...it just isn't working.
Libraries don't open, cannot catalog, and it crashes, or sometimes the program itself won't load.
Have uninstalled and reinstalled twice to no avail.
Really disappointing. Anyone else having issues?


It was horrific! Total install took over 2 hours. Library looks like crap. Takes 5 to 10 minutes for the program to open. On install it just automatically added photos to the library, searched my whole system. So it added photos from my C drive, and then proceeded to add backups from drives D, E, and F! Wouldn't you think that any real software program would let you designate which photos you want in your library? I submitted a support ticket to Skylum. However, based on the reviews I have been reading there is some serious issues with Windows and their support stated it could be quite some time before I hear from them because of the overwhelming number of tickets being submitted for L3. I have since uninstalled L3 as it is useless! If L3 was a free update to L2 I would definitely ask for my money back!

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Dec 20, 2018 10:26:15   #
Rashid Abdu Loc: Ohio
 
Yes, I have Luminar 3. I was able to download it on to my computer, but when I click on it, the logo pops up on my screen, and freezes! I can't open it, and had to reboot my computer! I have tried to contact customer help, but so far, not much help.
Let me know if, and when, you solve your problem.
Rashid

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Dec 20, 2018 15:43:52   #
HardwareGuy
 
Well, it looks like misery loves company. I have a high regard for the software and company, but this looks like the makings of a minor fiasco.
It just won't work, and the import hung at 54% after 14 hours.
And as one poster stated, I too got an email stating it will be a while for a response.

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Dec 20, 2018 16:24:47   #
Rashid Abdu Loc: Ohio
 
We should be refunded!

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Dec 20, 2018 17:16:29   #
HOT Texas Loc: From the Heart of Texas
 
No problems here and boy do I like it

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Dec 20, 2018 17:52:26   #
LarryFitz Loc: Beacon NY
 
The good news is that on Windows, they did not uninstall Luminar 2018.

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Dec 20, 2018 18:32:44   #
dck22
 
I agree that the support sucks. Is the problem with Macs only or is Windows f*€ked up too?

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Dec 20, 2018 19:24:55   #
HardwareGuy
 
dck22 wrote:
I agree that the support sucks. Is the problem with Macs only or is Windows f*€ked up too?

My problems have been with Windows 10. A well-configured machine, plenty of RAM, runs other photo editing programs - including Luminar 2018 - just fine.

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Dec 20, 2018 19:42:33   #
dck22
 
Mine have been with my Mac.

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Dec 21, 2018 05:48:08   #
Revet Loc: Fairview Park, Ohio
 
Installed Luminar 3 on Windows 10. Installed and added 30K photos to the catalog without a hitch. Using the program is a different story. Currently it is very very buggy on my PC. I will wait for an update which I hope will be not too far in the future.

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