Kmgw9v wrote:
It is highly unlikely that the driver would risk losing his livelyhood with the theft of one package. All packages are traced from beginning to end--and the driver would be strictly accountable for yours.
But, it is possible.
No- probably would have been reported delivered -no signature necessary- then "after delivery" it was stolen. This way driver cant be held accountable.
I reported on a UPS driver earlier in this thread. But don't think this is limited to the MAJOR delivery services. Don't the street from the place I work is a post office. After work I stopped off for a sandwich and was eating in my car. This place is just about a block from the post office (within walking distance) It was about 5:30 pm say end of the work day for PO employees. One of those little USPS delivery jeeps that we all know, pulled up to a parked sedan, opened the trunk and was observed putting "stuff" in. It was more than say his lunch box.
This time, I didn't want to get involved but it is suspicious and it does show you how easy it might be to get away with stuff like this.
Or deliver the mail. Had my packaged Nikon lens stolen from our work outside mailbox. USPS stated that if a business has an outside mail box that the employee cannot deliver it inside. That night it was stolen. The package was fully insured. I filled out the USPS online form with all necessary info asked for Police report, recites from the mailing post office and my claim was accepted by the USPS then I receive a motice from those bastards stating that the had denied my claim due to insufficient information. "F" the USPS, makes you want to go postal?
ecar
Loc: Oregon, USA
JGW30033 wrote:
I know we all use UPS and Fed-Ex a lot and wanted to pass on my experience
I had a package coming from Nikon USA via UPS. It was not marked signature required. I have "My Choice" so I tracked the truck all day as it drove past the entrance to my community at least 8 times. About 3:30 I got the "Getting Close" notification, so I went to the living room next to the front door. At 4:00 pm, I got pinged that the package had been delivered, but no picture attached. A moment later I heard the truck drive by without slowing down. I opened the door and there was nothing. Luckily I live in a townhome community with one way in and one way out. I walked to the outbound side and waited. I heard the truck stop and start a few times and stood in the road so he would have to stop when he got to me. I asked him about the package for my address. He just looked at me and reached across to the passenger side under the dashboard and pulled out my box. I asked him why he tagged it delivered when it wasn't. He said he could not find my unit number (all the houses have numbers prominently above the front doors). I asked him why he couldn't find mine when I heard at least 4 stops that he seemed to have found. He just hit the gas and left. My thought is he saw Nikon and figured he could get some free stuff, not knowing I was the rare person that was home and waiting.
Maybe not all porch thieves are out looking for opportunity, sometimes they might drive the truck.
Gilbert
I know we all use UPS and Fed-Ex a lot and wanted ... (
show quote)
Now go one more step, and report this to the UPS. I had a similair incident, in which a package was marked "delivered". Thank goodness I was home, and immediately called & told UPS that there was a problem with the driver. The next day, I got my package delivered. It still infuriates me that the driver marked the package as delivered, when it WAS NOT!
UPS is not immune to having a bad driver/agent, no one/company is.
ecar
Loc: Oregon, USA
tenor57 wrote:
No- probably would have been reported delivered -no signature necessary- then "after delivery" it was stolen. This way driver cant be held accountable.
And that is probably what happens at times, and if the person receiving the package is not home, it goes down as a theft, & insurance then pays for it.
ecar
Loc: Oregon, USA
Kmgw9v wrote:
It is highly unlikely that the driver would risk losing his livelyhood with the theft of one package. All packages are traced from beginning to end--and the driver would be strictly accountable for yours.
But, it is possible.
Yes, with an honest driver, you are right. But the bad ones do slip through. Eventually, they're caught.
Kmgw9v wrote:
It is highly unlikely that the driver would risk losing his livelyhood with the theft of one package. All packages are traced from beginning to end--and the driver would be strictly accountable for yours.
But, it is possible.
Remember, the driver marked the package as confirmed delivery. He could maintain that someone stole it off the porch.
Maybe it bears repeating: Have expensive items delivered to a designated pickup location.
I used to manage a camera store in a Mall in Garden City, NY, literally across the street (parking lot) from NIKON USA many years ago. UPS would lose packages that were being delivered to us. Yes they were marked Nikon (and other brands). Things haven't improved through the years, that's why idelivery nsurance is so important for anything of value.
I've signed up for the delivery notifications and ability to reroute to a company store at both UPS and FedEx. Free. With some deliveries from Amazon, you can track the truck and see exactly where it is and how many stops until yours. USPS now rolling out "Informed Delivery" that seems to offer similar capabilities.
I also am blessed with old-school neighbors who will watch out for a delivery and pick it up from my porch if I'm not home.
With some Amazon delivery notifications, there's a photo of where they left it; this should be standard practice.
And buying with a credit card does provide extra leverage (Amex very good at this).
Most of the answers express my frustrations with UPS. We have a good driver recently but he is rare. We had problems with FedEx also but that only lasted only one trip. I live in an apartment complex and UPS driver will drop off packages at the main office rather than go to the apartments. Then claim could not find apartment. This problem lasted for over 6 months and finally the manager had enough and called UPS about it. Now it only happens occasionally. DHL seems to make an effort to locate us, but we don't get much via DHL. FedEx has always been dependable for us.
The shipper should not have place 'Nikon' or 'camera' any place on the outside of the box. The return address should be a post office from some nondescript town so that the driver couldn't know if it was a camera or a toaster in the box.
JGW30033 wrote:
I know we all use UPS and Fed-Ex a lot and wanted to pass on my experience
I had a package coming from Nikon USA via UPS. It was not marked signature required. I have "My Choice" so I tracked the truck all day as it drove past the entrance to my community at least 8 times. About 3:30 I got the "Getting Close" notification, so I went to the living room next to the front door. At 4:00 pm, I got pinged that the package had been delivered, but no picture attached. A moment later I heard the truck drive by without slowing down. I opened the door and there was nothing. Luckily I live in a townhome community with one way in and one way out. I walked to the outbound side and waited. I heard the truck stop and start a few times and stood in the road so he would have to stop when he got to me. I asked him about the package for my address. He just looked at me and reached across to the passenger side under the dashboard and pulled out my box. I asked him why he tagged it delivered when it wasn't. He said he could not find my unit number (all the houses have numbers prominently above the front doors). I asked him why he couldn't find mine when I heard at least 4 stops that he seemed to have found. He just hit the gas and left. My thought is he saw Nikon and figured he could get some free stuff, not knowing I was the rare person that was home and waiting.
Maybe not all porch thieves are out looking for opportunity, sometimes they might drive the truck.
Gilbert
I know we all use UPS and Fed-Ex a lot and wanted ... (
show quote)
Maybe your delivery guy on that particular day was not too bright, doing too many drugs, hung-over, there could be any number of reasons for his behavior. It's "luck of the draw," as always, with any person working any job. My delivery guys, so far, have done just fine.
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