Ordering from B&H
Jul 9, 2017 12:47:07 #
B&Hphoto is awesome ! You have a wierd ,extremely unusual exception to the rule happening and you should ask them for an explanation. Everything we order comes well packaged, quickly within the week -and as ordered!
Jul 9, 2017 12:54:08 #
LouV wrote:
B&H just responded to my email and, as many of you suggested, indicated the two items were shipped separately. Kudos to them for their quick response and thanks to all of you for your responses, advice and reassurances.
Lou,
Glad this was resolved and thank you for your patronage.
HERSHEL
Jul 9, 2017 12:59:01 #
LouV
Loc: Juno Beach, FL
Bill_de wrote:
I bet the folks at B & H are not at all upset with this post. The OP could not reach the vendor. He did not trash them, but asked a reasonable question of people who were more familiar with the company. Aside from the unnecessary nasty responses directed towards Lou, most of the responses were reassuring to him and good PR for an obviously trusted vendor.
Complaining about a post that wasn't complaining about anything ... must be the new UHH hobby.
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Complaining about a post that wasn't complaining about anything ... must be the new UHH hobby.
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Thanks for your comments, Bill. I'm relatively new to this site and would never have thought that a fairly innocuous post would elicit such vitriol. But, hey, that's life. I guess it's a testament to B&H that it has such rabid fans.
Jul 9, 2017 13:05:40 #
LouV wrote:
I only recently began buying from B&H. I place... (show quote)
A while back I ordered several different items from B&H. I too received two boxes but one of the items was missing from both boxes but the packing list had all the items on it. A third box showed up two days later. These items were all from different mfg.s so I assume they shipped what they had and completed the order when they received the merchandise. I think B&H is a very good outfit and I do not use Amazon anymore if B&H has it. Much better service!
Jul 9, 2017 13:05:41 #
Jul 9, 2017 13:21:50 #
LouV
Loc: Juno Beach, FL
aellman wrote:
Lou, My sympathies. If you've been on UHH for lon... (show quote)
Thanks very much, Alan. Photographers are just like everyone else. I should have no reason to expect this to be different than other social media sites.
Take care,
Lou
Jul 9, 2017 13:24:28 #
sirlensalot
Loc: Arizona
Not sure what Similar thing happened to me a couple of years ago when different item than I ordered was shipped. They made it right. I appreciated the OP. I thought his post was fair and well written.
Jul 9, 2017 13:40:49 #
Floyd2
Loc: Littletown WI
Been ordering from B&H off/on for two years. They have excellent quality and shipping even here in Littletown, WI
Jul 9, 2017 14:09:03 #
Jul 9, 2017 14:15:23 #
Jul 9, 2017 14:28:10 #
LouV wrote:
I only recently began buying from B&H. I placed 2 orders in the last week, both containing 2 items. The first arrived and was fine. But the second arrived with only one of the two items in the package despite the fact that the packing slip indicated both were included.
I'm very sorry. I can check this but to do so I'll need the B&H order number.
Jul 9, 2017 14:29:12 #
Years of purchases ranging from $15 - $3000 and never a problem with the item and most times received them sooner than expected.
Jul 9, 2017 14:32:32 #
bobben49 wrote:
B&H is own and run by observant orthodox Jews. It is closed to observe the Sabbath from sunset friday to sunset Saturday. There website will not even tak orders during this period of time.
This is mostly correct although it's <b>run</b> by a diverse team including Orthodox Jews, non-orthodox Jews, non-Jews, and at least one out-of-the-closet atheist.
Jul 9, 2017 14:32:39 #
LouV wrote:
I only recently began buying from B&H. I place... (show quote)
I think it would be a rather rare exception, I have ordered from them hundreds of times over a dozen of years and not ones did anything like this ever occurred!
Jul 9, 2017 14:32:47 #
henryp wrote:
I'm very sorry. I can check this but to do so I'll need the B&H order number.
It has been resolved by your CS folks.
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