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Help! My baby broke my printer!
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Apr 25, 2017 13:57:44   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
bsprague wrote:
It is funny!

My three year old Pro-100 broke. I had three choices.

1. Throw it away and give up home printing. I have about $100 in paper and ink in stock. That would be a $100 loss.

2. Canon phone support was excellent. They helped be find a local (Seattle) authorized repair center. I would be a cost of $300. ($200 for a new printhead and $100 labor)

3. Buy a new one from B&H that included ink and paper that I would buy anyway if I continued printing at home with any printer. After deducting the Canon paper, ink and rebate from the B&H price, I had a net gain of about $40. In other words, after "buying" paper and a full set of ink, the $250 rebate was MORE than needed to break even.

Making it even better, was that Canon support recommended that I take the partially used ink from the broken printer and put the cartridges in the new printer. I didn't waste a drop of ink in this funny repair process!

Frankly, if you need a spare set of ink cartridges and can use 50 sheets of 13x19 paper, you should buy a new printer. Full disclosure: To get the rebate you have to work with Canon's rebate center. They keep track. Their website shows I took a rebate for the first printer three years ago. Now it shows that I've taken two rebates. I think they were taken on two different rebate "programs" that had start and stop dates.
It is funny! br br My three year old Pro-100 br... (show quote)


Well said. There are still many workarounds to rebate tracking if needed.

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Apr 25, 2017 14:32:47   #
jerryc41 Loc: Catskill Mts of NY
 
bsprague wrote:
It is funny!

My three year old Pro-100 broke. I had three choices.

1. Throw it away and give up home printing. I have about $100 in paper and ink in stock. That would be a $100 loss.

2. Canon phone support was excellent. They helped be find a local (Seattle) authorized repair center. I would be a cost of $300. ($200 for a new printhead and $100 labor)

3. Buy a new one from B&H that included ink and paper that I would buy anyway if I continued printing at home with any printer. After deducting the Canon paper, ink and rebate from the B&H price, I had a net gain of about $40. In other words, after "buying" paper and a full set of ink, the $250 rebate was MORE than needed to break even.

Making it even better, was that Canon support recommended that I take the partially used ink from the broken printer and put the cartridges in the new printer. I didn't waste a drop of ink in this funny repair process!

Frankly, if you need a spare set of ink cartridges and can use 50 sheets of 13x19 paper, you should buy a new printer. Full disclosure: To get the rebate you have to work with Canon's rebate center. They keep track. Their website shows I took a rebate for the first printer three years ago. Now it shows that I've taken two rebates. I think they were taken on two different rebate "programs" that had start and stop dates.
It is funny! br br My three year old Pro-100 br... (show quote)


I also bought two of them under the rebate, but I sold one before I could use it. I paid $130, and I sold it for $130 to someone here.

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Apr 25, 2017 14:41:14   #
The Watcher
 
Just Dawn wrote:
My 2 year old has a thing for putting his toys and other foreign objects in the openings if my Canon pixma ix6800. Now everything I print is green! I use aftermarket ink and I've had the printer a little over a year. Is there anything I can do to fix it or am I forced to upgrade to the pixma pro 100? Keep in mind I'm a single mom of 2 so, as much as I would love to just buy a new one, money's tight and I already spend way too much on this hobby.


Before you blamed it on the kid you should of done a nozzle check. The green cast could be due to clogged nozzles. Printers need to be exercised often. A very small 1x1 color print several times a week is all that is needed to keep the ink flowing.

If the nozzle check shows clogging, try this before doing a head cleaning. Lets say the yellow ink is having a problem. Go to the paint program in Windows-- with the paint bucket tool turn the screen yellow-- then resize to 25 percent--now print out the color and do another nozzle check. You might have to do this more than once to clear the nozzles. Do like-wise for other colors that might be clogged.
This method is for ink saving, a head cleaning will purge ink from all of the cartridges and wastes lots of ink just to clean one color. A full head cleaning should be a last resort.

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Apr 25, 2017 14:44:16   #
romanticf16 Loc: Commerce Twp, MI
 
Just Dawn wrote:
Thanks all for the advice. Looks like there's a pro 100 in my future :)


Consider building a shelf to keep it out of reach of the kids!

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Apr 25, 2017 17:36:39   #
hassighedgehog Loc: Corona, CA
 
Retailers may package all the inks for a particular printer, but as long as the tank or cartridge shows at least half full, I wouldn't replace all of them at once. I have an older Canon printer and have always only replaced the ink that was needed. No problems. (Usually black runs out first, because of printed documents.)

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