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Camera to Windows 10 reading problem
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Sep 6, 2015 09:00:56   #
BigWahoo Loc: Kentucky
 
neilds37 wrote:
I just installed Windows 10 yesterday, and after running all my usual programs I thought all was well. I just encountered my first glitch.

In Win 7 I plug the camera into a USB port, navigate to it and go to the SD card files, select the photos, and upload them. Just tried it in Win 10, and file explorer reports the external storage device (the SD card), is empty when in fact it had two folders with over 50 photos on it.

Put the SD card in a card reader, plugged it in the USB port, and got my photos as usual. Win 10 just won't acknowledge the folder on the card when it is in the camera (Fujifilm HS50EXR).

I've gone through all the viewing and folder options I can find to make sure that all folders should be visible.

Has anybody else had this problem and solved it, or any ideas from anyone?
I just installed Windows 10 yesterday, and after r... (show quote)


Yes; I had trouble when I first installed windows 10.

Go to the Fuji site and download the newest 'Fine Pix Studio"

Works fine now.

http://www.fujifilm.com/support/digital_cameras/software/finepix_viewer/ver55win/

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Sep 6, 2015 09:34:16   #
bcmink Loc: Monona, WI
 
For everyone motivated to continue to make fix suggestions. The only fix for this is Fuji upgrading the firmware for all of their cameras. They have published the schedule of firmware updates to address this exact issue. Nothing else will work. The OP will have a firmware update from Fuji in December 2015. In the meantime he has to use an external card reader.

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Sep 6, 2015 10:00:30   #
ebbote Loc: Hockley, Texas
 
I have been glitch free so far with Windows 10.

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Sep 6, 2015 10:31:24   #
Kuzano
 
caribsailor wrote:
I have had Win 10 for about one month and find it an excellent operating system. Takes a little getting used to since I come from Win 7. Had to find some drivers for my older Canon scanner but most features work well.
I have an older Toshiba laptop and it runs much faster than with the old Win 7. I'm sure after Microsoft comes out with their Service Pack 1 all minor issues will be addressed.


No More Service Packs. Just more aggressive updates. Microsoft has announced that the "service pack" is not going to be used for Windows 10 and that hey are going to grow Windows 10 more frequently through programming upgrades with more frequency, instead of delaying upgrades to dole them out all at once in a "Service Pack".

Infers that those waiting to go to Windows 10 will be waiting a while if they want to see the words Service Pack before they garner the benefits of Windows 10.

Have done ten machines now, half of which have been old XP hardware, updated to Windows 7, just long enough to Upgrade to Windows 10. There is not and never will be a Windows 10 Upgrade that will convert XP, the O/S.

The other half have been Windows 7, one of which was illegal W7 and I had to validate before Windows 10. None have been new, and all the machines have been weak hardware. For instance, the machine I am using now has an old Pentium 4 and 2 Gb RAM.

Aside from the illegal 7, have only had one hardware problem. A realtek audio drive that many experienced and the issue disappeared without my intervention three days later.

Microsoft and other vendors are doing a commendable job in making Windows 10 work, in spite of the detractors in the marketplace. It's even making MAC Airbooks run better than Apple can do.

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Sep 6, 2015 11:27:42   #
Woodham Lock Loc: Woodham UK
 
Windows 10 has all sorts of issues. I could no longer send e mail from Outlook but could receive it plus a whole load of other irritating stuff. Seems it puts some Application files in the wrong place. I also had the same issue with my card. I ran sfc/scannow from the CMD prompt and it was sorted. Not a good start by Microsoft!

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Sep 6, 2015 12:04:56   #
jimmya Loc: Phoenix
 
neilds37 wrote:
I just installed Windows 10 yesterday, and after running all my usual programs I thought all was well. I just encountered my first glitch.

In Win 7 I plug the camera into a USB port, navigate to it and go to the SD card files, select the photos, and upload them. Just tried it in Win 10, and file explorer reports the external storage device (the SD card), is empty when in fact it had two folders with over 50 photos on it.

Put the SD card in a card reader, plugged it in the USB port, and got my photos as usual. Win 10 just won't acknowledge the folder on the card when it is in the camera (Fujifilm HS50EXR).

I've gone through all the viewing and folder options I can find to make sure that all folders should be visible.

Has anybody else had this problem and solved it, or any ideas from anyone?
I just installed Windows 10 yesterday, and after r... (show quote)


I use readers only. That, I use W7, seems to always work the best.

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Sep 6, 2015 12:10:13   #
BigWahoo Loc: Kentucky
 
bcmink wrote:
For everyone motivated to continue to make fix suggestions. The only fix for this is Fuji upgrading the firmware for all of their cameras. They have published the schedule of firmware updates to address this exact issue. Nothing else will work. The OP will have a firmware update from Fuji in December 2015. In the meantime he has to use an external card reader.



You are correct; I had confused which camera I had connected to my computer.

I have a desk top card reader and usually use it.

Fuji news: http://www.fujifilm.com/news/n150811.html

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Sep 6, 2015 12:48:16   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Woodham Lock wrote:
Windows 10 has all sorts of issues. I could no longer send e mail from Outlook but could receive it plus a whole load of other irritating stuff. Seems it puts some Application files in the wrong place. I also had the same issue with my card. I ran sfc/scannow from the CMD prompt and it was sorted. Not a good start by Microsoft!


Many people are finding that Windows 10 upgrades are working very well, are stable, improve system performance, and sometimes even fix pre-existing conditions.

A large number of the problems people experience are not Windows 10 issues, but as apparently in this thread, the need for a device firmware, driver or software update. That is a Fuji camera issue, not a Windows 10 issue per se, and we now have a schedule for Fuji to address it.

In your instance [Woodham Lock] it looks very much as though there were some issues with your system before it was upgraded, and a simple scan fixed it according to you. That seems to be a problem specific to your configuration, not a general Windows 10 problem.

In that instance, your comment that Windows 10 has lots of problems is inaccurate and not helpful. Your PC had lots of problems apparently.

We have many people on the forum that are very risk averse, and being cautious is not a bad thing, but making exaggerated, generalized and unsubstantiated claims based upon your personal experience only makes it worse for them.

I just ran your suggested scan on my machine with zero issues found.

Please be responsible and refrain form projecting your own personal issues onto Microsoft. With Windows 10 the preponderance of evidence suggests that Microsoft has done a very good job, possibly the best they have ever done. Microsoft seems to be doing just fine, it would appear to be you that didn't start too well by upgrading a machine with existing configuration problems.

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Sep 6, 2015 13:25:24   #
bcmink Loc: Monona, WI
 
Please be responsible and refrain form projecting your own personal issues onto Microsoft. With Windows 10 the preponderance of evidence suggests that Microsoft has done a very good job, possibly the best they have ever done. Microsoft seems to be doing just fine, it would appear to be you that didn't start too well by upgrading a machine with existing configuration problems.[/quote]

Bravo as to your comments. I've been a computer repair person for several decades for both Mac and PC.

Have to say the lengthy public beta for W10 really lead to a smooth and for the most part uneventful release of the latest Windows OS. I've found very few problems across the PC's I maintain which amounts to several hundred desktops and laptops. W10 is by far the least problematic OS release that MS has ever had in my experience. There are many older motherboards that are not and never will be certified for W10, and one cannot install W10 on many older PC's using ASUS motherboards (for instance to name one example) because ASUS has no plans to develop drivers. In the past Windows would have allowed OS upgrades to such motherboards; this time around manufacturers have to certify that drivers exist for W10 or there is no upgrade pathway. This is a good thing. MS has learned some lessons from many previous failures.

There are some on this forum who idolize Macs and demonize anything Windows. Neither platform is immune to problems.
El Capitan is essentially an OS X that exists because of the bugs, performance failures and manifold problems that exist in Yosemite. This time around the public beta period, the number of beta releases and the size of the public and developer beta groups world wide is an admission that Apple is just as capable of screwing up OS releases as Microsoft.

In the age of Intel Macs, I'd argue that the two operating systems are much more similar than they are different from and end user experience.

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Sep 6, 2015 13:56:47   #
Woodham Lock Loc: Woodham UK
 
What a "superior" response. It might interest you to know that my ISP has been experiencing an extremely high volume of calls from Windows 10 upgrades. There seems to be an issue with misplaced files which will probably be dealt with by Microsoft as an update.The scan seems easy to run and resolves the problem. Not really interested in knocking Microsoft but it might be a good idea if they check that the new version functions correctly with their own products. If a mail system goes from working before the upgrade to not working after the upgrade-I rest my case!

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Sep 6, 2015 13:57:08   #
Woodham Lock Loc: Woodham UK
 
What a "superior" response. It might interest you to know that my ISP has been experiencing an extremely high volume of calls from Windows 10 upgrades. There seems to be an issue with misplaced files which will probably be dealt with by Microsoft as an update.The scan seems easy to run and resolves the problem. Not really interested in knocking Microsoft but it might be a good idea if they check that the new version functions correctly with their own products. If a mail system goes from working before the upgrade to not working after the upgrade-I rest my case!

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Sep 6, 2015 15:44:15   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Woodham Lock wrote:
What a "superior" response. It might interest you to know that my ISP has been experiencing an extremely high volume of calls from Windows 10 upgrades. There seems to be an issue with misplaced files which will probably be dealt with by Microsoft as an update.The scan seems easy to run and resolves the problem. Not really interested in knocking Microsoft but it might be a good idea if they check that the new version functions correctly with their own products. If a mail system goes from working before the upgrade to not working after the upgrade-I rest my case!
What a "superior" response. It might int... (show quote)


You can put your case to rest anywhere you wish, but the issues were still configuration issues with your PC, possibly some other people's PCs, and not a general issue experienced by everybody upgrading to Windows 10. Outlook is a highly configurable environment, and some people place the .OST and .PST files in non-standard locations for all sorts of good reasons. Microsoft is not responsible for those choices.

Most of the people expressing problems on this forum are experiencing problems related to their specific installations, and some like yourself are extrapolating those into misplaced general warnings. Your e-mail system broke, many others have not. I use Outlook as well as Thunderbird, my upgrades were problem free. I have done several W10 upgrades on very new machines and also 10 year old 32bit systems with only very minor and easily fixable issues. No misplaced files, just the occasional need for an updated driver. No firmware issues.

You did not qualify your post saying that you had personally experienced issues that people might have liked to know about, you made a generalized, unwarranted and incorrect assertion which could be considered scaremongering.

Do you work in the IT industry? Do you have more than personal or anecdotal experience to fall back on? Are you suggesting that because you have experienced problems it must be Microsoft's fault because it really couldn't be user error or an incorrectly or abnormally configured system?

Even when there is old and obsolete equipment, sometimes from companies that no longer exist there are frequently ways to make them work. All it takes is a little knowledge and some help from Mr. Google. Not for all, sometimes old equipment is just that and needs to be replaced and recycled. I have several devices working well that were not supported in Windows 7, but a little research identified simple workarounds.

I'm sorry if my response made you feel "inferior", but you Sir, are the one that is making unsupported and some what exaggerated claims without much in the way specific evidence that this is a general problem rather than a number of individual and isolated incidents.

We definitely have a bit of a "Chicken Little" problem on UHH regarding Windows 10, and sometimes other topics.

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Sep 6, 2015 16:20:31   #
nimbushopper Loc: Tampa, FL
 
I just finished installing 10 and everything seems to be working fine except that when I tried to load pictures from my camera to the computer via the usb cable I got the same message you did(no pics on the card). I took the card out of the camera and slid it into the computer SD card slot and it read and downloaded the pictures fine. Seems to me it's a driver problem, maybe there is a way to update the driver.

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Sep 6, 2015 16:28:26   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
bcmink wrote:
There are many older motherboards that are not and never will be certified for W10, and one cannot install W10 on many older PC's using ASUS motherboards (for instance to name one example) because ASUS has no plans to develop drivers. In the past Windows would have allowed OS upgrades to such motherboards; this time around manufacturers have to certify that drivers exist for W10 or there is no upgrade pathway. This is a good thing. MS has learned some lessons from many previous failures.


Well stated, but that does not mean that it won't actually work. There is a big difference between certified, supported and works. Drivers may not have been tested but still work. Sometimes there are unofficial / open source drivers to be found.

One of my upgrades was to an old 32bit Toshiba Satellite laptop that wasn't supported under Windows 7. It works flawlessly.

Do you remember PALM PDAs? I still have a Tungsten T5 and a Palm TX. Palm was acquired by HP and is long gone and buried. Those two devices are working and syncing nicely on Windows 10. My old Sony miniDV tape video camera hooks up nicely using IEEE 1394 and is fully functional for video download and camera control. Also my old HP Laserjet 1012 that had non-standard proprietary drivers that HP did not support in Windows 7 has an easy workaround and is functioning nicely.

There are bound to be things that do not work, that is the nature of technology, but just because somebody says something is a problem there is no reason to believe them. It may just take a little work and the will to do research and learn.

Ask questions, ask Mr. Google, do some research, find somebody that knows more about technology than you do, and often there is a solution to be found eventually. Not always, but it is surprising how many problems can be solved if the will is there with a little patience.

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Sep 6, 2015 16:29:22   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
nimbushopper wrote:
I just finished installing 10 and everything seems to be working fine except that when I tried to load pictures from my camera to the computer via the usb cable I got the same message you did(no pics on the card). I took the card out of the camera and slid it into the computer SD card slot and it read and downloaded the pictures fine. Seems to me it's a driver problem, maybe there is a way to update the driver.


Go back and read the thread, it appears a firmware update is needed, and will be forthcoming....

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