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Printing glitch with Win 10?
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Aug 12, 2015 17:27:16   #
singleviking Loc: Lake Sebu Eco Park, Philippines
 
tairving wrote:
I have a somewhat related glitch with Win 10 re connecting to my all-in-one Canon printer/scanner/fax. I can print but cannot scan. And I don't ever use the fax.

My old Win 7 computer died and I bought a new Win 8.1 computer days before the Win 10 release. Then I promptly upgraded to Win 10.

Scanning is important t me as I am in the process of scanning my departed parents treasure trove of pictures. They encompass my childhood and much more.

Photography then was not what it is today and many of the pictures have degraded. Thanks for Photoshop which allows me to do much restoration and I am still learning about its many features.

I know one option is to use my digital camera to take pictures of the old photos and import that into my computer and Photoshop. But I shouldn't have to do that. I am seriously considering installing Win 7on a second disc drive so I can have the option to boot Win 7 or Win 10. That should get me my scanner back.

Apologies for the rambling rant.
I have a somewhat related glitch with Win 10 re co... (show quote)


Have you tried going to the Canon website and re-download the drivers for your specific printer/scanner/fax machine? They probably have new drivers for WIN10 available for download and it's possible that your drivers got corrupter during the upgrade to WIN10.

It's worth a try.

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Aug 12, 2015 20:04:30   #
tairving Loc: Magnolia, Texas USA
 
Viking,
Thanks for the suggestion. Yes I did download the latest driver from the Canon website although it did not mention Win10. It did not help. I will try again in a few days.

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Aug 12, 2015 20:29:24   #
tairving Loc: Magnolia, Texas USA
 
My scanner is working now. I stumbled upon the button that needed to be pushed while perusing "all aps". It seems a non-intuitive place to put such a button and there was no indication that such a button push was required. Nevertheless, I am pleased to report that it is working now.

Thanks to all for the suggestions.

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