Trouble with OnOne Software
Dec 19, 2014 15:22:39 #
Adicus wrote:
I am thinking of exactly that or at least making sure my Graphics card is up to it . By the way is a Graphics card the same as a Video card?
NO
Dec 19, 2014 16:04:12 #
Dec 19, 2014 17:48:04 #
Hu, the video and graphics card are one. Earlier in computer technology the video card was simple before they put in graphics.
http://geekdictionary.computing.net/define/graphics-card
http://www.merriam-webster.com/dictionary/video%20card
http://geekdictionary.computing.net/define/graphics-card
http://www.merriam-webster.com/dictionary/video%20card
Ted d wrote:
NO
Dec 19, 2014 19:21:33 #
Dec 19, 2014 20:20:04 #
Adicus wrote:
Has anyone who uses it had any trouble with versio... (show quote)
No problems here with Windows 7 & 12 G of RAM.
Dec 19, 2014 20:44:39 #
I also have had the same problem with 9.1 but is not just us, I was searching there site because of the problems and they made mention of the problems they were having.
Dec 19, 2014 20:55:33 #
Yep. I had PPS 8 and it just quit working one day. I contacted the help desk and got plenty of help, but it was incredibly technical and I had to send them copies of everything. Version 8 never started working again and I tried a trial of version 9, but it worked a day and crashed and never worked again. Technical service was not helpful at all this time. I switched to Topaz and their service has been fabulous. I can't say enough good things about the Topaz service. OnOne was not awful, but they never got me back up again.
Dec 20, 2014 14:56:09 #
Hey everyone OnOne has just released an update 9.1.2 which fixes a few of their bugs. I am on a mac and the update in Perfect Suite did not recognize the update, I had to go to the OnOne web site and download it.
Dec 20, 2014 15:06:42 #
Its amazing that they didn't say to me that they were having problems and asked me quite early on if I wanted a refund. I have put the refund on hold for now until I get my Graphics card checked out.
Dec 20, 2014 17:23:11 #
Adicus wrote:
Its amazing that they didn't say to me that they were having problems and asked me quite early on if I wanted a refund. I have put the refund on hold for now until I get my Graphics card checked out.
You can get an amd r9 750 cheap theses days
Dec 20, 2014 18:44:14 #
Maybe thats the way to go , not sure about the cheapness down here in NZ though but I am waiting for my computer guy to read all my emails and after the weekend to get back to me
Dec 20, 2014 23:14:15 #
I had a thought today and got my laptop out , a little HP unit and it handles the Perfect suite 9.1 with no problems so It has got to be a problem with my supposedly powerful desktop unit.I am glad I havent gone for the refund yet as I am sure its the graphics card now.
If you want to reply, then register here. Registration is free and your account is created instantly, so you can post right away.