My Canon SX50 has croaked!
Jun 30, 2014 09:56:08 #
Jun 30, 2014 09:56:37 #
halman wrote:
So sorry, Linda. Can you shoot with the view finder? Good luck!
No, it's black too. I'll be speaking with Canon in a few minutes.
Jun 30, 2014 09:57:10 #
That's great to hear! I'll be speaking with them shortly.
Swamp Gator wrote:
Linda, call Canon and calmly explain the situation... (show quote)
Jun 30, 2014 10:03:57 #
Linda From Maine wrote:
No, it's black too. I'll be speaking with Canon in a few minutes.
I'd like to hear the results of your conversation when you get the time - Good Luck with the call.
Bill
Jun 30, 2014 10:49:12 #
Thank you all. Canon said ship it to them (I'm in WA, their center for Powershot is in VA!) and they'll let me know. Tech on phone said symptoms indicate might be the "imaging center" rather than LCD.
After filling out online repair form, the result says "under warranty," so that sounds promising!
After filling out online repair form, the result says "under warranty," so that sounds promising!
Jun 30, 2014 11:24:07 #
Linda From Maine wrote:
Awesome, seems that the "imaging center" can't handle so many eagles. :DThank you all. Canon said ship it to them (I'm in WA, their center for Powershot is in VA!) and they'll let me know. Tech on phone said symptoms indicate might be the "imaging center" rather than LCD.
After filling out online repair form, the result says "under warranty," so that sounds promising!
After filling out online repair form, the result says "under warranty," so that sounds promising!
Jun 30, 2014 11:43:39 #
Linda From Maine wrote:
Thank you all. Canon said ship it to them (I'm in WA, their center for Powershot is in VA!) and they'll let me know. Tech on phone said symptoms indicate might be the "imaging center" rather than LCD.
After filling out online repair form, the result says "under warranty," so that sounds promising!
After filling out online repair form, the result says "under warranty," so that sounds promising!
Awesome. Sounds like good news!
Maybe I should lay off the egrets over here to avoid a similar failure of the "imaging center" - whatever that may be. Google - here I come!
Keep us posted.
Jun 30, 2014 12:04:46 #
Linda From Maine wrote:
In middle of shooting yesterday, my screen suddenly went black. It acts exactly as if I have the lens cap on. It attempts to meter and focus. I can shoot jpg or raw, and I can even export the files to my computer, but all I get is what I see on the LCD: BLACK.
I'll be calling Canon in a couple of hours, but wondered if anyone knows what happened in the meantime.
I've actually shot over 50,000 images in a little over a year! Yep, warranty just expired in May :-(
I'll be calling Canon in a couple of hours, but wondered if anyone knows what happened in the meantime.
I've actually shot over 50,000 images in a little over a year! Yep, warranty just expired in May :-(
Ouch!!!
Try resetting to all the camera defaults. 8-)
Jun 30, 2014 12:18:45 #
oldmalky
Loc: West Midlands,England.
Frank W wrote:
Awesome, seems that the "imaging center" can't handle so many eagles. :D
Well it is a canon.
Sorry to hear your news lets hope they cant fix it and send you a new one
:thumbup: :thumbup:
Jun 30, 2014 13:57:27 #
There are a lot of folks here eager to find out what happens with this. So many complaints about lousy, uncaring manufacturers, might be nice to have a story with a positive outcome here! I'll keep my fingers crossed.
Jun 30, 2014 14:02:44 #
You didn't mention if you can still use the view finder. It sounds to me like the wire(S) that go from the body to the here flip screen might have parted company.
Jun 30, 2014 14:04:02 #
Linda From Maine wrote:
Thanks! Their Powershot customer service dept opens in 5 minutes; wish me luck :)
As an avid SX50 shooter myself, I can truly feel yor pain! You've done some really good photography with that camera. I'll bet the Canon folks will treat you better than you are expecting.
Keep us posted.
Dave in SD
Jun 30, 2014 15:45:39 #
Thank you all so much.
Viewfinder is unusable too. I did try re-setting to factory defaults. At any rate, it is on its way to Virginia as we speak.
Thankfully, I have an SLR + almost all the bird and critter babies are grown and not in need of daily photographing :)
Viewfinder is unusable too. I did try re-setting to factory defaults. At any rate, it is on its way to Virginia as we speak.
Thankfully, I have an SLR + almost all the bird and critter babies are grown and not in need of daily photographing :)
Jun 30, 2014 15:56:58 #
gonate
Loc: sacramento,calif
Linda from main, I have had good results with Canon,I am sure they will be good to you.
Jun 30, 2014 16:21:03 #
gonate wrote:
Linda from main, I have had good results with Canon,I am sure they will be good to you.
Fingers crossed :)
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