luvmypetsLoc: Born & raised Texan living in Fayetteville NC
Ava'sPapa wrote:
Nothing on the lenses. I called Apple and wasted 45 minutes. I then took it to a nearby mall. There are two phone repair kiosks there. I took and showed the phone to the proprietor of the first one and without any hesitation at all told me that "the camera is shot and has to be replaced". $125. I then took it to the next kiosk and without any hesitation, the gal told me that it needed a new camera. $80. A half hour later, my granddaughter and I walked away with a perfectly functioning iPhone and a big smile.
Nothing on the lenses. I called Apple and wasted 4... (show quote)
I'm glad you were able to get it fixed and now your granddaughter can get back to work taking photos.
New camera, not a new phone. All for only $80. I figure we made out pretty good. Don't you?
If you still have the phone check this. The Iphone 12 has 2 rear cameras and 1 front facing camera. Check and see if all three have the same problem. I bet only one does.
Depending on age, I have discovered that grandkids may interpret "getting dropped" or "getting wet" differently than we might, especially if they think that they might get into trouble. 😉