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Mar 31, 2024 21:20:45   #
Ava'sPapa Loc: Cheshire, Ct.
 
I gave my iPhone 12 to my granddaughter a couple of months ago and just within the past week or so these lines have been showing up. These were taken of a bare wall so that you can see the problem. She says she didn't drop it and it didn't get wet. Before I call Apple I thought I'd throw it out there to see if it's a common malady. Any help would be appreciated.







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Mar 31, 2024 21:21:40   #
UTMike Loc: South Jordan, UT
 
I have a 12 and I have not seen this.

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Mar 31, 2024 21:28:40   #
luvmypets Loc: Born & raised Texan living in Fayetteville NC
 
I, too, have an iPhone 12 but have never seen anything like that before. I will watch this post to find out what the issue is so I will be prepared in case it ever happens to me.

Best of luck!!

Dodie

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Mar 31, 2024 21:31:35   #
Longshadow Loc: Audubon, PA, United States
 
Is the image displayed before "taken" the same?

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Apr 1, 2024 03:22:38   #
Wingpilot Loc: Wasilla. Ak
 
I have an iPhone 13 Pro Max and haven’t seen this, either. What were those shots of? It looks like a piece of cloth, or a sheet, like a bed sheet.

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Apr 1, 2024 07:10:37   #
Ava'sPapa Loc: Cheshire, Ct.
 
Longshadow wrote:
Is the image displayed before "taken" the same?


no

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Apr 1, 2024 07:11:02   #
Ava'sPapa Loc: Cheshire, Ct.
 
Wingpilot wrote:
I have an iPhone 13 Pro Max and haven’t seen this, either. What were those shots of? It looks like a piece of cloth, or a sheet, like a bed sheet.


The shots are of a "bare" wall.

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Apr 1, 2024 07:24:24   #
Longshadow Loc: Audubon, PA, United States
 
Ava'sPapa wrote:
no

That's weird...
Camera software (that saves the image) got corrupted?
Hard to imagine how it would create a pattern though.
A "filter" gone nuts?

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Apr 1, 2024 11:20:27   #
Wingpilot Loc: Wasilla. Ak
 
If that’s a bare wall, maybe it’s time to give Apple Care a call.

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Apr 1, 2024 11:46:16   #
Sidwalkastronomy Loc: New Jersey Shore
 
Is the camera lens dirty

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Apr 1, 2024 12:53:20   #
JimG1 Loc: Waxahachie, TX
 
never seen this

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Apr 1, 2024 12:59:47   #
Wingpilot Loc: Wasilla. Ak
 
It almost looks like something in one of the lens surfaces has been warped or moved. Perhaps a lens coating of some sort has twisted, but that would likely have been due to having fallen on a hard surface or perhaps to a heat source that could cause the lens to buckle. It is a plastic lens.

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Apr 1, 2024 14:42:22   #
johnny1950 Loc: Palm Coast, Florida
 
I have never seen that before. Are you sure it is not something on the lens. Keep us posted please.
Johnny

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Apr 1, 2024 20:53:47   #
Ava'sPapa Loc: Cheshire, Ct.
 
Nothing on the lenses. I called Apple and wasted 45 minutes. I then took it to a nearby mall. There are two phone repair kiosks there. I took and showed the phone to the proprietor of the first one and without any hesitation at all told me that "the camera is shot and has to be replaced". $125. I then took it to the next kiosk and without any hesitation, the gal told me that it needed a new camera. $80. A half hour later, my granddaughter and I walked away with a perfectly functioning iPhone and a big smile.

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Apr 1, 2024 21:05:17   #
Longshadow Loc: Audubon, PA, United States
 
Ava'sPapa wrote:
Nothing on the lenses. I called Apple and wasted 45 minutes. I then took it to a nearby mall. There are two phone repair kiosks there. I took and showed the phone to the proprietor of the first one and without any hesitation at all told me that "the camera is shot and has to be replaced". $125. I then took it to the next kiosk and without any hesitation, the gal told me that it needed a new camera. $80. A half hour later, my granddaughter and I walked away with a perfectly functioning iPhone and a big smile.
Nothing on the lenses. I called Apple and wasted 4... (show quote)


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