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Amazon’s Renewed products
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Sep 3, 2023 11:43:03   #
Rab-Eye Loc: Indiana
 
elee950021 wrote:
3kids3cats!

I can't believe that what you want to buy isn't available elsewhere from a specialized photographic vendor such as KEH, MPB, Roberts or one of the retailers such as B&H Photo, Adorama, Unique, Hunt's or Kenmore? What is in the "bundle" that would make it special? Renewed by whom? These guys have been in business for ages and are happy to make any problems right!

Living and having my own photo studio and custom lab here in NYC for over 40 years, I feel I have a bit of experience with buying and selling lab equipment, cameras, lenses, computers and other essential business products with all the above-mentioned sellers as well as many defunct ones in the "Big Apple."

I don't know your budget but in the photographic world, $100 is not that much and would it be worthwhile if the "bundle" was disappointing and had to be returned? As an Amazon Prime member myself, I do scour the reviews before buying anything and when it comes to cameras, especially "renewed or "refurbished" I'll stick to an OEM or one of the above vendors who have a more rigorous inspection and repair department. This year I had no qualms about buying 2 Nikon Z5 bodies refurbished by Nikon and sold for a good discount from new.

Be well! Ed
3kids3cats! br br I can't believe that what you w... (show quote)


Ed is right!

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Sep 3, 2023 11:43:35   #
elliott937 Loc: St. Louis
 
I have purchased a number of 'renewed' items from Amazon, and experienced no problem. But I agree with the many who said "only $100 off" isn't enough. Go new, in this case.

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Sep 3, 2023 12:35:12   #
gwilliams6
 
Series1 wrote:
Buy the new one. $100 isn't worth the possible issues with a previously owned one.



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Sep 3, 2023 12:37:11   #
gwilliams6
 
Yes buy the new. Probably longer warranty also.

Cheers

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Sep 3, 2023 12:57:24   #
windshoppe Loc: Arizona
 
3kids3cats wrote:
I have been on Amazon several times looking for a DSLR camera. I have researched till I am blue in the face, and have narrowed it down to 2 bundles.
One is brand new, and the other is about $100 less and renewed. Is there anyone out there who has experience with the renewed products on Amazon? Are they reliable and in good condition? They SAY the products are in excellent condition and have been tested but you never know.
Thank you in advance.☺️


I just received a renewed tripod from Amazon that I do not believe was advertised as "renewed. Having said that, I cannot tell it from a new version.

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Sep 3, 2023 16:13:15   #
edrobinsonjr Loc: Boise, Idaho
 
3kids3cats wrote:
I have been on Amazon several times looking for a DSLR camera. I have researched till I am blue in the face, and have narrowed it down to 2 bundles.
One is brand new, and the other is about $100 less and renewed. Is there anyone out there who has experience with the renewed products on Amazon? Are they reliable and in good condition? They SAY the products are in excellent condition and have been tested but you never know.
Thank you in advance.☺️


I am writing this reply on an "HP Compaq 8200 Elite SFF PC" manufactured in 2012 that I purchased renewed from Amazon about 6 years ago. I have replaced the cooling fan and installed an SDD replacing the HDD. My wife has on of the same vintage and I have not had to do anything to it. I know this is anecdotal but it runs 24/7 without any issues.

I also have an MS Surface that I bought renewed from Amazon 4 years ago. It runs flawlessly as well. When it was delivered it looked brand new.

I have had good luck with Amazon renewed products. I cannot vouch for renewed camera equipment, however.

My last thought is to buy the new one if it's only $100 difference.

Ed

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Sep 3, 2023 17:01:45   #
kb6kgx Loc: Simi Valley, CA
 
When did Amazon change from "Refurbished" to "Renewed"? What, exactly, does that mean, "Renewed"?

When I bought my Nikon D7100 several years ago, not only was it a "Black Friday" deal and cost me much less than a new D90 would have, at the time, but… the listing specifically stated "Factory Refurbished by Nikon". Figured I couldn't go wrong. When I got the camera, I could not tell that it wasn't brand new, other than the shutter count of 599.

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Sep 4, 2023 21:04:27   #
sv3noKin51E
 
3kids3cats wrote:
I have been on Amazon several times looking for a DSLR camera. I have researched till I am blue in the face, and have narrowed it down to 2 bundles.
One is brand new, and the other is about $100 less and renewed. Is there anyone out there who has experience with the renewed products on Amazon? Are they reliable and in good condition? They SAY the products are in excellent condition and have been tested but you never know.
Thank you in advance.☺️


KidsCats; 'Renewed' means a private owner with a good record and good conscience, took care of the camera, checked and cleaned it before listing it. Also, it could be, a tech from or a repair shop sell it after a repair, or one of the photo sales houses selling a used/trade in that hopefully, they tested/cleaned and probably has simultaneously listed it for sale on their company website; if so, the unit would ship directly from them, not Amazon and they might even offer a more extended warranty than 30 days.

If you see 'Renewed/Premium' for anything listed on Amazon, Amazon -owns- it, and likely is electronics returned to a Prime/Business customer, that Amazon had to have repaired. They relist/sell it with a one year replacement warranty with the same or a similar item, or a full refund if the one you bought is no longer available.

When purchasing a new DSLR from Amazon, you get the OEM warranty and the Amazon 30-day return policy. For renewed/premium listings, Amazon has approved contractors who test/cleaned/repackage those before reselling with the year long Amazon satisfaction guarantee. They sell lots of renewed/premium cell phones, but no DSLRs I've ever seen. If you buy a 'Renewed' used camera from any seller to save $100, and you keep it past 30 days and then it fails, you're stuck with it. It's well worth the extra $100 for new camera.

Several years ago I bought a DSLR listed/rated 'like new/mint condition' which were Amazons rating system for 3rd party seller listings, but back in those days, Amazon policies under Jeff B. were tilted toward Prime/Business members. In the end, it came out OK but don't think what happened in my case would ever turn out as well ehese days.

When the camera arrived it was in the OEM box, with the original manual, no dings/scratches; very very clean. I thought like I'd won the lottery. However, immediately after shooting a few shots, and after a whole day of testing, all the settings seemed to work except; the body refused to focus with any of the 30 lens I owned. The seller wouldn't respond so I had 30 days to work with from day it arrived. The next morning I called Nikon and they advised since it was a preowned USA body it was out of warranty, but they still had a 3-month supply of all new parts, and would agreed to examine and repair it, if I agree to their estimate fee with a credit card. I shipped it to them next day air and they notified me 4 days later that it seemed that the previous owner (or someone), had dropped the camera, with a lens attached straight down, bending the mount in the body, which had to replaced as well as the shutter. They always go completely through these units, and tested/repaired everything for me, returning to me via next day air for only $20 extra, re-manufactured to new specs so it worked like brand new.

I spoke to Amazon management, explained what had transpired. They were puzzled, and asked why I hadn't just requested a return. I would've have, however at that time there were no other 'as-new' used bodies available anywhere. I don't count ebay. I had performed due diligence before sending to Nikon, checking to see if the serial number had been reported to law enforcement or to Nikon. I contacted the authorities where the seller was supposedly located, but they said they had never heard of him. Amazon went on hold for a couple moments, then said they were refunding the full price to my card, and were having their investigations team look into the seller. I passed on what I had determined. I was lucky, as Amazon could have decided against doing me a big favor; it pays to be a good, very long-term customer. They told me to enjoy my 'new' camera and I do.

If you buy -anything- in 'renewed' condition from any seller on Amazon (or anywhere else online), regardless of the price, description, sellers history and reviews, take screen-grabs of everything and always take photos of everything when your purchases arrive or before returning them. I don't recommend what I did then because Amazon is not the same, and it could have been an expensive experience. Copy Amazons return policy/terms because they change often. Good luck whatever you buy. Hope this is helpful, Cheers.

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Sep 5, 2023 07:39:44   #
BebuLamar
 
kb6kgx wrote:
When did Amazon change from "Refurbished" to "Renewed"? What, exactly, does that mean, "Renewed"?

When I bought my Nikon D7100 several years ago, not only was it a "Black Friday" deal and cost me much less than a new D90 would have, at the time, but… the listing specifically stated "Factory Refurbished by Nikon". Figured I couldn't go wrong. When I got the camera, I could not tell that it wasn't brand new, other than the shutter count of 599.
When did Amazon change from "Refurbished"... (show quote)


I think they use the term "Renewed" because the products are not refurbished by the manufacturers like in the case of your D7100.

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Sep 11, 2023 14:15:09   #
flyboy61 Loc: The Great American Desert
 

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