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MPB not good customer service
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Jan 18, 2023 13:10:05   #
lukevaliant Loc: gloucester city,n. j.
 
WayneL wrote:
No phone number listed on the site. An email should work and 5 days was enough time to answer.


646-513-4309

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Jan 18, 2023 13:43:13   #
trapper1 Loc: Southside Virginia
 
Just bought a lens from MPB over the weekend. Had not heard from them as of Tuesday. Sent them a message yesterday via their wesite asking for explanation. Received response this AM giving complete and satisfactory reason. Can't ask for better communications than that.

Trapper1

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Jan 19, 2023 02:19:07   #
mikey12654 Loc: Vancouver, WA
 
linda lagace wrote:
Oops. I sold them two of my old lenses. Was thinking of using proceeds to buy used Sony 24-105 from mpb. But was also considering buying used Sony lens from B&H. Any comparisons here between MPB and B&H for buying used lenses


B&H charges too much for it's used gear, MPB is cheaper but you should check out used gear at Adorama also, they're cheaper than B&H.

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Jan 19, 2023 09:46:28   #
Sidwalkastronomy Loc: New Jersey Shore
 
Does. Abes of Maine sell used?
Heard they have EXCELLENT prices. 😀

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Jan 19, 2023 12:16:39   #
trapper1 Loc: Southside Virginia
 
Re my post above, item delived just awhile ago, lens is as advertized. More than satisfied with MPB. Wish I had the wherewithall to order more from them but as a retiree I have to stretch my income very thin as it is.

Trapper1

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Jan 19, 2023 13:12:01   #
henryp Loc: New York, NY
 
JohnSwanda wrote:
I have found that many companies now don't list a customer service phone number. But I've always been able to find it with Google.

It’s Not Just You: Businesses Are Making Their Phone Numbers Hard to Find
More customer-facing phone numbers are being replaced with chat boxes and virtual reservation systems that can make connecting to an actual human being next to impossible
https://www.wsj.com/articles/customer-service-phone-chat-social-media-11670351834?st=48gcgt1fkpk6tz5

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