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B&H fails in customer service
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Sep 19, 2022 16:19:54   #
henryp Loc: New York, NY
 
Ava'sPapa wrote:
I sent you a PM Henry.

I hope you sent me an email. Private messaging is disabled for this account. Thank you.

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Sep 20, 2022 04:33:39   #
AzYooper Loc: Sun Lakes AZ (Almost Phoenix)
 
rehess wrote:
Hyperbole.
I want/wanted neither.


That should help take a lot of pressure off the supply chain.

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Sep 20, 2022 10:27:58   #
henryp Loc: New York, NY
 
mgleason wrote:
B&H has failed in customer service and lost a future customer, for cancelling my Z9 order after 100 days. [SNIP]I know that B&H could care less about my business...

I am very sorry about this and have reached out via email. I want to reassure you, and everyone here, we certainly do care about your business.

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Sep 20, 2022 13:46:39   #
Urnst Loc: Brownsville, Texas
 
MDI Mainer wrote:
The high demand for luxury products is a prime example of how businesses use scarcity and the scarcity principle to drive sales. Luxury goods are made more desirable by implementing scarcity; the products are out of reach for most consumers, making them more appealing.

https://shiphero.com/blog/the-impact-of-scarcity-on-pricing/

There is no question in my mind that the Z9 is a "luxury product."



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Sep 20, 2022 14:09:59   #
rmorrison1116 Loc: Near Valley Forge, Pennsylvania
 
neillaubenthal wrote:
Yeh…but no more ridiculous than the post he was replying to


Roger that...

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Sep 23, 2022 11:39:42   #
cjc2 Loc: Hellertown PA
 
MDI Mainer wrote:
The high demand for luxury products is a prime example of how businesses use scarcity and the scarcity principle to drive sales. Luxury goods are made more desirable by implementing scarcity; the products are out of reach for most consumers, making them more appealing.

https://shiphero.com/blog/the-impact-of-scarcity-on-pricing/

There is no question in my mind that the Z9 is a "luxury product."


The Z9 may be a Luxury product to a rank amateur, but it is not a luxury to a pro. The Z9 is game changing for a pro sports photographer. I purchased 2 along with the new 400/2.8 TC and several other lenses. I now have serious $$ in the Z system and I am not looking back. IMHO. Best of luck.

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