colinc1 Loc: Goleta, California

When I went to download some pictures to lightroom yesterday it did not recognize my camera a Sony RX10 mk4. It did have as a choice a drive letter J and camera. I used this and it worked but I think in the past it would recognize the Sony camera. Any comments are appreciated.

bsprague Loc: Lacey, WA, USA

What kind of Lightroom? Classic or the cloudy one? What is the version number? Are you plugging in the camera or using a card reader?

(Ashland is a great town! You in the theater?)

Foto Jo Loc: Smoky Mountains of North Carolina

I have LR Classic 6.14 which as you ALL know we paid good $$ for. The same with Silver FX Pro and all the other Nik programs we have purchased over the years. So I have refused to pay monthly for LR Cloud, even if it is only $10.00, even if it will hold my pics in “the cloud”. I have my external drives (several) for backup.
That being said, the same thing happened to me when I bought the Nikon Z6. LR will not read raw images from the new camera. It will read jpegs, but that isn’t an option for me.
I have to convert to DNG’s then load to LR. It is not easy as it sounds either. I feel this is Capitalism at it’s best. I refuse to participate.

So to piggyback on your question~ Does anyone have a solution for this issue? Or will Adobe keep taking millions $$ (Ching-Ching)from photographers every month so they can edit raw files from their new cameras direct from LR cloud.
Thank you for listening to my rambling. But even the on line adobe people overseas that helped me with this issue agree with me.
Respectfully asking for help,
Jo

CHG_CANON Loc: the Windy City

The Devil wouldn't buy our empty soul. He sets up a subscription.

pithydoug Loc: Catskill Mountains, NY

Have you taken all the updates? The table says you need to be at 6.13 or 7.0

CHG_CANON Loc: the Windy City

The final standalong v6 update should have taken your software to 6.14. Use the help menu and the final 'about' option to confirm.

Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)

You have a fundamental misunderstanding of what you get for your $10/mo. You have three choices.

Choice #1 is Lightroom CC is $10/mo, which gives you LR CC (not Classic) which is cloud-based, and intended for portability - runs on a laptop with Win10 or MacOSX v10.11 or later. You get 1 TB cloud storage.

Choice #2 is the Photography Plan @$10/mo, which includes LR Classic (this is most like what you are running), Photoshop, Photoshop in iPad, Lightroom CC, and you get a "starter" 20 GB cloud storage.

Choice #3 is the 1TB Photography Planm for $20/mo, which is exactly like the 20 GB plan but you get an extra 980GB cloud storage.

Points of confusion:

1. You do not have to use the cloud to run the software.

2. The updates and upgrades are in the cloud, but the downloading and installation is entirely run by you, at your convenience.

3. The primary rationale behind the cloud is for file sharing, usually photographer to client. It is NOT intended as archival storage, backup or anything else. A local, external hard drive is considerably less expensive. and more easily managed.

4. It seems your strategy of continuing to use outdated and unsupported software isn't working very well for you. You paid for and own NOTHING other than a license to use it. Without regular updates and support there is no value to what you own at this point.

5. Software development and support costs money. You have only two real choices here - continue to use your outdated, orphaned software, cursing at capitalism, corporate greed etc. Or just pay the $10/mo and end your reason to complain. That is the solution you seek.

FWIW, I have been using LR and PS CC ever since they dropped the subscription price to $10/mo and have never experienced the trials and tribulations you are writing about. It just works. And I have never used Adobe's cloud for file storage/sharing. I use Dropbox.

FYI - I hope you haven't deleted your raw files after copying them to dng.

pithydoug Loc: Catskill Mountains, NY

Excellent summary and rationale!! Additional point, with the subscription option you not only get fixes but new function. With the likes of LR 5 and 6 you only get fixes When you buy a new camera you often are not supported or have to play convert to dng to save some pennies. Every time one bumps into being out of date the whining starts when you have to rearrange the chairs on the Titanic! We average once week with the same issue.

amfoto1 Loc: San Jose, Calif. USA

What are you trying to do with Lightroom?

If you are simply downloading files, you don't actually need LR to do that. You can transfer images from the memory card to your computer using only the computer operating system. Then you can point LR to the folder where you put the images and tell it to import from them.

JPEGs or RAW files?

If JPEGs, any version of LR can import and work with them.

If RAW files, then you need a version that's up to date enough to handle the camera's files.

I just checked and Lightroom 6.13 or 6.14 or any of the CC versions can work with the 2017 Sony RX10 mk4's RAW files.

If you have LR6... you can update as far as 6.14 and should have no problem working with the Sony's JPEGs or RAW files. That was the last "licensed" version.

If you have LR5 or earlier, you will not be able to update sufficiently. Unless you can find a copy of LR6 (which is no longer supported after the version 6.14 update), you would need to subscribe to the CC version (which also gets you Photoshop).

DirtFarmer Loc: Escaped from the NYC area, back to MA

Many years ago.



In 1987 I purchased a Dodge Dakota. It quit running in 2017. It only got 175,000 miles on the odometer.



Does that mean you're a socialist? Or do you have another term for anti-capitalism?



Bite the bullet. Subscribe.



Adobe is making millions because millions of photographers see the value in their software and are willing to support it.
Do you have a viable alternative? There are lots of other software companies out there. Some of them produce useful software (according to their fans) and you can buy a perpetual license, which will work until technology advances and your OS will no longer run their software. You have the choice of using an outdated OS with your outdated software (with all the online hazards that the old OS does not address) or getting up to date.

For a small sum, less than what I spend on useless and transient impulse purchases, I have the top of the line software that is always up to date. You yourself called it "...only $10"....

Stan Gould Loc: La Crosse, Wisconsin

“Whose in your wallet is an appropriate response.” Yes, it is only $10 bucks a month. But the lmonthly fees mount up given the number of companies that are using the subscription model: internet service, tv service, password protection apps, security, utilities, and more.

CHG_CANON Loc: the Windy City

I have enough money to last me the rest of my life, unless I subscribe.

colinc1 Loc: Goleta, California

Lightroom classic. Ver. 9.2

colinc1 Loc: Goleta, California

Forgot to mention I download from camera

CHG_CANON Loc: the Windy City

Did you consider opening a technical support chat with Adobe?