Sony repair from Precision Camera Repair: I just wanted to post that I got the best care from them. Sent in my 35 2.8 Zeiss because it wasn't focusing, I'm going on a vacation on the...

wmurnahan Loc: Bloomington IN

I just wanted to post that I got the best care from them. Sent in my 35 2.8 Zeiss because it wasn't focusing, I'm going on a vacation on the beach/ocean July 20th and picked up a underwater housing for my a6500 w the Zeiss so was upset that I wouldn't get to use it, but they got the lens on July 2 and I got it back today the 10th. Great service and the lens is in top working order.

alamomike47 Loc: San Antonio, Texas

wmurnahan wrote:

I just wanted to post that I got the best care from them. Sent in my 35 2.8 Zeiss because it wasn't focusing, I'm going on a vacation on the beach/ocean July 20th and picked up a underwater housing for my a6500 w the Zeiss so was upset that I wouldn't get to use it, but they got the lens on July 2 and I got it back today the 10th. Great service and the lens is in top working order.

I use Precision Camera in Austin, Tx and always great success with repairs.

zug55 Loc: Naivasha, Kenya, and Austin, Texas

Unfortunately, there are two outfits called Precision Camera. One of them is in CT, specializing in repairs:
http://www.precisioncamera.com/

The other is a great full-service camera store in Austin, TX, which I like a lot as well.
https://www.precision-camera.com/

neilds37 Loc: Port Angeles, WA

Thank you both for the reviews. I've been dropping my Sony so often I've been wondering where to send it when something finally gives-way inside. Fortunately it's been on a padded carpet so far.

sueyeisert Loc: New Jersey

A long time ago Olympus used them for repair service. I sent them my my EM-5 and grip. It was sent from Texas to Connecticut for repair. When I finally got it back, the grip couldn’t fit on the camera, the pin on the grip the attaches to the camera was bent. I called them and they told me to buy a new grip and send the the bill. To their credit they paid the bill. On of the reasons I bought a Fuji it that their repair service is near me.

neilds37 Loc: Port Angeles, WA

sueyeisert wrote:

A long time ago Olympus used them for repair service. I sent them my my EM-5 and grip. It was sent from Texas to Connecticut for repair. When I finally got it back, the grip couldn’t fit on the camera, the pin on the grip the attaches to the camera was bent. I called them and they told me to buy a new grip and send the the bill. To their credit they paid the bill. On of the reasons I bought a Fuji it that their repair service is near me.

Disregard...I mis-read your post.

turp77 Loc: Connecticut, Plainfield

wmurnahan wrote:

I just wanted to post that I got the best care from them. Sent in my 35 2.8 Zeiss because it wasn't focusing, I'm going on a vacation on the beach/ocean July 20th and picked up a underwater housing for my a6500 w the Zeiss so was upset that I wouldn't get to use it, but they got the lens on July 2 and I got it back today the 10th. Great service and the lens is in top working order.

I agree with you. I dealt with Precision Camera in Connecticut for many years without any complaints. They repaired a extremely broken lens (see picture). Well the parts were in Texas so they shipped it to Texas and then shipped it back to me total of 9 days with no extra charge for the extra shipping. The lens works better than new.

(Download)

peterg Loc: Santa Rosa, CA

Precision Camera Repair (CT) repaired my physically broken Zeiss/Sony 16-70mm (for A6300). Initially fixed/returned lens did not focus properly. I returned it & they fixed it, no questions asked. Now works great! Will gladly use them again.

alamomike47 Loc: San Antonio, Texas

peterg wrote:

Precision Camera Repair (CT) repaired my physically broken Zeiss/Sony 16-70mm (for A6300). Initially fixed/returned lens did not focus properly. I returned it & they fixed it, no questions asked. Now works great! Will gladly use them again.

That is wonderful

Dave Nelson

There is a Precision Camera in Sacramento, California as well, that has the same type of customer service as mentioned for the other two places.

Blaster34 Loc: Florida Treasure Coast

Thanks everyone, good information to know

BebuLamar

alamomike47 wrote:

I use Precision Camera in Austin, Tx and always great success with repairs.

Are they still there? I used to visit them about 10 years ago but a couple of years ago I didn't find them on Lamar any more.

alamomike47 Loc: San Antonio, Texas

BebuLamar wrote:

Are they still there? I used to visit them about 10 years ago but a couple of years ago I didn't find them on Lamar any more.

That have located on West Anderson Lane for at least 4 years. That is when I 1st started visiting them.
If you are Sony person see Ron Jewel. He knows the Sony gear.

BebuLamar

alamomike47 wrote:

That have located on West Anderson Lane for at least 4 years. That is when I 1st started visiting them.
If you are Sony person see Ron Jewel. He knows the Sony gear.

I am not a Sony person but I found they are well stocked on Leica. I think the owner was originally started a business repairing Leica.

lev29 Loc: Born and living in MA.

zug55 wrote:

Unfortunately, there are two outfits called Precision Camera. One of them is in CT, specializing in repairs: http://www.precisioncamera.com/
The other is a great full-service camera store in Austin, TX, which I like a lot as well.
https://www.precision-camera.com/

Thanks for making this distinction.