Am I alone, or has anyone else weathered a purchase through the Olympus store? They are offering incentives to trade in gear for credits towards Olympus cameras and lenses. I sold my Canon kit--Olympus works through a third party, but the deal seemed fair to me--and ordered the OM-D E-M1 Mark II and two PRO lenses. The trade and new equipment were nearly equal.
However, my April 10th order still has not shipped the camera body. Lenses arrived within a week, but I heard NOT ONE WORD from Olympus--no thanks, no confirmation, no shipping date, no tracking. I had to dig deep to get to their Order Support; they apologized and said shipping problems were causing delays and it would be another week. Ten days later, I called again, got a second apology and was told there was a "maybe 1-2 week delay". To add insult to injury, B and H has been shipping the camera since April 19th. Yes, GAS is frustrating, and I can understand shipping delays, but not hearing from Olympus is insulting. The entire transaction could have been smoother. It is as if their left hand does not know what the right hand is doing.
Fortunately, I do have their old M-5 so I am able to continue shooting, with the new lenses. Thanks for listening. These counseling sessions do me so much good.