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Canon 7d2 Camera has a lean to the left to get level photo
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Apr 14, 2017 07:24:23   #
jerryc41 Loc: Catskill Mts of NY
 
Haydon wrote:
I have my grids enabled in the viewfinder making it nice and easy to level out.



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Apr 14, 2017 07:45:15   #
gawler Loc: rural south australia
 
Szalajj wrote:
This is the second major problem with the 7D MII that has been reported on the forum in under a week.

Please keep us posted on the fix or repairs needed to resolve the problem.

I'm planning to purchase one within the next month or two. These problems could delay my purchase, but it's the model that I need for what I shoot.


NO dont let my little problem delay great camera i love mine to bits , mine has had this since new and from what ive read on the net very rare indeed , most likely coarse is miss aligned mirror or sensor , it has not been a major issue as i mostly shoot wild life , but lately been trying my hand at wild life in scene where its a little annoying as i have to tilt the camera a little to get level , if i use the inbuilt level they are straight every time , just tilting the camera hand held feels a little odd but no big deal , buy one you wont be sorry , ive had mine since first released and had to wait for it , should have sent it back really but i loved it and didnt want to part with it , so enjoy your new camera dont let this put you off

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Apr 14, 2017 08:16:54   #
OlinBost Loc: Marietta, Ga.
 
I did some searching and found this:

SAME THINGS HAPPENED TOO ME I ROLLED IT BACK TOO THE FACTORY FIRMWARE AND MY PICS WERE BETTERBUT THEN THE MISSED AF AND SOFT FOCUS AME BACK VIA THE NEXT FIRMWARE THEN I TOK IT TOO PHOTOTEC NYC ON WEST 36TH AND THEY FOUND OUT ALOT OF 7D2 HAVE DESIGN FLAW THE SENSORS WERE TILTED A LIL WHEN ASSEMBLED IN THE CAMERAS ITS WHY THE CAMERA MISS FOCUS

Just to clarify, it's the AF sensor that was tilted or mismounted during assembly, not the image sensor. The tilt cannot be fixed without damaging the sensor or mirror box and therefore the entire mirror box needs to be replaced. The condition can degrade over time. I assume that means the poorly mounted sensor can move causing inconsistencies.

Should be covered under warranty. Mine was.

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Apr 14, 2017 08:25:59   #
gawler Loc: rural south australia
 
OlinBost wrote:
I did some searching and found this:

SAME THINGS HAPPENED TOO ME I ROLLED IT BACK TOO THE FACTORY FIRMWARE AND MY PICS WERE BETTERBUT THEN THE MISSED AF AND SOFT FOCUS AME BACK VIA THE NEXT FIRMWARE THEN I TOK IT TOO PHOTOTEC NYC ON WEST 36TH AND THEY FOUND OUT ALOT OF 7D2 HAVE DESIGN FLAW THE SENSORS WERE TILTED A LIL WHEN ASSEMBLED IN THE CAMERAS ITS WHY THE CAMERA MISS FOCUS

Just to clarify, it's the AF sensor that was tilted or mismounted during assembly, not the image sensor. The tilt cannot be fixed without damaging the sensor or mirror box and therefore the entire mirror box needs to be replaced. The condition can degrade over time. I assume that means the poorly mounted sensor can move causing inconsistencies.

Should be covered under warranty. Mine was.
I did some searching and found this: br br SAME T... (show quote)


thank you i will contact canon after Easter and see what they say , as its been this way since new i suspect you are correct , being in Australia means we dont get the same level of service that you guys seem to but see how i go , i will post the results for people to see , cant say ive had any real focus issues , but i do
calibrate often so maybe thats why , any way thanks again regards Dave

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Apr 14, 2017 08:27:38   #
boberic Loc: Quiet Corner, Connecticut. Ex long Islander
 
gawler wrote:
has any one else come across this , if i hold my 7d2 level in the hand as i would my 6d no shot has a level horizon , if i place camera on level surface the camera in built level is 1 to 2 bars to the left , so of coarse i can get a level shot using the cameras in built level but not by eye as i would with my 6d
when the level is right in camera the body has a fair lean to the left , has any body run into this before as its starting to annoy me , it has been like it since new but after waiting for it for some time didnt want to send it back lol , is there an easy fix as i can find nothing on the web about this
when the camera level says its level the picture in view finder is way off level but the photo is in fact level
has any one else come across this , if i hold my 7... (show quote)


Give Canon tech services a shout, they can be very helpful.

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Apr 14, 2017 08:36:01   #
Granddad Loc: UK
 
Never use the inbuilt level and if your shooting raw you can straighten it in PP.
Dave.

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Apr 14, 2017 08:49:18   #
gawler Loc: rural south australia
 
Granddad wrote:
Never use the inbuilt level and if your shooting raw you can straighten it in PP.
Dave.


Yes that's what I've done for last couple of year's just thought might see if any one else has same issue seems they have .. love the camera

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Apr 14, 2017 09:57:22   #
Morning Star Loc: West coast, North of the 49th N.
 
gawler wrote:
has any one else come across this , if i hold my 7d2 level in the hand as i would my 6d no shot has a level horizon , if i place camera on level surface the camera in built level is 1 to 2 bars to the left , so of coarse i can get a level shot using the cameras in built level but not by eye as i would with my 6d
when the level is right in camera the body has a fair lean to the left , has any body run into this before as its starting to annoy me , it has been like it since new but after waiting for it for some time didnt want to send it back lol , is there an easy fix as i can find nothing on the web about this
when the camera level says its level the picture in view finder is way off level but the photo is in fact level
has any one else come across this , if i hold my 7... (show quote)


Have you tried using the grid in the viewfinder instead of the level? Page 74 of your manual.

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Apr 14, 2017 10:18:35   #
DELTA777
 
Yes the 7DM2 has 2 levels 1 in the viewer when look through the lens its on top you have to turn it on in the menu and on the display if you press the info button a couple times the level will show up.

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Apr 14, 2017 10:43:01   #
chaman
 
Szalajj wrote:
This is the second major problem with the 7D MII that has been reported on the forum in under a week.

Please keep us posted on the fix or repairs needed to resolve the problem.

I'm planning to purchase one within the next month or two. These problems could delay my purchase, but it's the model that I need for what I shoot.


You consider this issue....major? Jesus.....

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Apr 14, 2017 12:06:49   #
amfoto1 Loc: San Jose, Calif. USA
 
Szalajj wrote:
This is the second major problem with the 7D MII that has been reported on the forum in under a week.

Please keep us posted on the fix or repairs needed to resolve the problem.

I'm planning to purchase one within the next month or two. These problems could delay my purchase, but it's the model that I need for what I shoot.


What is the other "major problem" you're referencing?

I'm curious because the two 7D Mark II that I've taken some 50,000 shots with haven't been showing any "major problems" that I've noticed.

I have never noticed this problem with the built-in level, but would consider it pretty minor anyway because I don't use either of the levels (the level in the viewfinder is displayed using the AF points, so is probably what's referenced in an earlier response about getting the camera repaired... the other level is displayed on the rear LCD, so may not be subject to the same "fault").

But, again, I simply don't use either electronic level. I shoot sports and action mostly with my 7DIIs and usually don't have time to check this. I DO use the optional grid display in the viewfinder... and, even so, I often have to straighten things on post-processing. No big deal.

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Apr 14, 2017 12:51:17   #
henderson111
 
I also have a Canon 7D Mark II have not had a problem. But there is a viewfinder level explained on page 77 of your manual that might correct the problem. Se if turning that on and setting the level in the view finder still gives the same results.

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Apr 14, 2017 13:28:56   #
mwsilvers Loc: Central New Jersey
 
gawler wrote:
has any one else come across this , if i hold my 7d2 level in the hand as i would my 6d no shot has a level horizon , if i place camera on level surface the camera in built level is 1 to 2 bars to the left , so of coarse i can get a level shot using the cameras in built level but not by eye as i would with my 6d
when the level is right in camera the body has a fair lean to the left , has any body run into this before as its starting to annoy me , it has been like it since new but after waiting for it for some time didnt want to send it back lol , is there an easy fix as i can find nothing on the web about this
when the camera level says its level the picture in view finder is way off level but the photo is in fact level
has any one else come across this , if i hold my 7... (show quote)


There are two levels on the 7D Mark II. The viewfinder level in my camera is dead on. So is the level on the LCD screen. Are you having this problem with the level in the viewfinder, the LCD screen, or both? I am aware of just about every feature on the 7D Mark II and I believe there is no user accessible level calibration. You need to have Canon look at it. I hope your body is still under warranty.

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Apr 14, 2017 15:34:44   #
henderson111
 
You can turn off the viewfinder level under the menu settings. The LCD level is always on when you press the info button several times. Glad mine works because this body is over 70 and way out of warranty

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Apr 14, 2017 18:13:32   #
gawler Loc: rural south australia
 
DELTA777 wrote:
Yes the 7DM2 has 2 levels 1 in the viewer when look through the lens its on top you have to turn it on in the menu and on the display if you press the info button a couple times the level will show up.


yes i use the level in view finder which is spot on , its the body that is not level if view finder level is used

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