i had this problem while still using LR6. i tried unloading chrome, no luck. and the slowness extended to apps other than LR. so i spent $200 for a local (ex-ibm) computer expert to install more memory & clean up the mess. didn't find out what he did exactly, beyond the new, fast memory and remove bitdefender (apparently windows defender is considered adequate.) i think he also did at least a partial sys reinstall because a bunch of my settings were set back to default values. but all works as it should now.
Bloke wrote:
Ok, sorry I have been unable to get back on for most of the day, and thanks for the suggestions. The problem went way beyond LR, and my whole machine was bogging down unbelievably... It was taking 20 minutes - not seconds, *minutes* - to open a folder. Every time I hit a button in IE or Thunderbird, I got "not responding" for several minutes. I started getting error messages about a script hanging, something from Chrome, which I had, but hadn't used in over a year. I don't have it anymore.
I did a restore (very slowly...) to a point a couple of days ago, but it made no difference - except I had to uninstall Chrome once again!
I wouldn't say my catalogue was particular large or complicated. I have about 20,000 images in there, which is small time compared to what some have said on here.
Anyway, it seems pretty obvious that the problem was not caused by LR at all - although it *did* manifest in the minutes after I downloaded the new version... Because I did the system restore, I am not sure what versions I will be running when I try, but I don't have time tonight, and will be working most of tomorrow.
Thanks again for the suggestions... It is comforting to know that there are people on here who will try and help out when these things happen. Even the questions I knew were not at fault help me work through the problem. It has been a nerve-wracking few hours!
All this time, it was bogging down, but there was no strange process hogging CPU cycles or memory.
Finally, my automatic backup program failed on a single file - the same file which LR failed to export. Now, if you hit me over the head often enough with a big stick, I will eventually start to figure things out. I deleted that file - it was a tif, reimported from PS after an edit - and immediately things started moving again.
I have no idea how a file - no matter how corrupt - can cause a system to slow down catastrophically like this, when it was not being accessed by any program in any way, but it seems clear that this was the cause of the errors.
As far as memory leaks, I know them well! Anyone who used a version of windows before 7 came across them very often too! All the early versions had memory leaks within windows itself, where it did not release all the memory after certain processes had completed. It only has to be a few bytes, but when it happens over and over, eventually you run out of memory. This was the main reason for early windows versions being so unstable.
Ok, sorry I have been unable to get back on for mo... (
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