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B&H amazing customer service
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Jun 18, 2016 15:55:39   #
Doowopa Loc: Connecticut
 
Canon CAE80D
EOS 80D DSLR Camera (Body Only)
Includes Free Small black square Ruggard Commando 36 DSLR Shoulder Bag Small black square SanDisk 16GB Extreme UHS-I U3 SDHC Memory Card (Class 10) Small black square Watson LP-E6 Lithium-Ion Battery Pack (7.4V, 2000mAh) Small black square WhiteWall SAMPLE ACRYLIC PANORAMIC NY LANDSCAPE

Ordered this June 2 had before noon June 3
Didn't care much about the free stuff had extra bags and memory cards the watson battery started losing charge after a few minutes of using the menu.
Picture of Ny ???
anyway the following Monday they sent an email they were giving away a WD 4 TB ext hard drive with the camera.
I sent CS an email and basically said wish I had known. I really could have used the drive.
They said send the other stuff back. I told them I used the things already, they said send them and gave RMA with shipping label.

I packed it all up and a few days later I had the drive.

Soooo. I cancelled a audio technica mic I had in my amazon prime cart and bought it from B&H. I'll be ordering a Tamron 150-600 from B&H tonight.

Free expedited shipping too !

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Jun 18, 2016 17:03:58   #
Newsbob Loc: SF Bay Area
 
I agree with you that B&H is great.

My gripe is with their use of "expedited" shipping. Expedited means "sped up", or as dictionary.com defines it: "to speed up the progress of; hasten: to expedite shipments."

But B&H uses 3-day shipping. To me, that's okay, but not expedited. Why not just call it "3-day shipping?"

As much as I love B&H, when I have a severe GAS attack, I will sometimes buy from Amazon, which occasionally even has same day shipping. Of course, that usually means I need to pay sales tax. But GAS is GAS, and certain needs must be met. :)

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Jun 18, 2016 17:19:06   #
Doowopa Loc: Connecticut
 
I hear ya.
I got the camera next day before noon. That surprised me.

Reply
 
 
Jun 18, 2016 23:10:41   #
Hershel Loc: New York City
 
Doowopa wrote:
Canon CAE80D
EOS 80D DSLR Camera (Body Only)
Includes Free Small black square Ruggard Commando 36 DSLR Shoulder Bag Small black square SanDisk 16GB Extreme UHS-I U3 SDHC Memory Card (Class 10) Small black square Watson LP-E6 Lithium-Ion Battery Pack (7.4V, 2000mAh) Small black square WhiteWall SAMPLE ACRYLIC PANORAMIC NY LANDSCAPE

Ordered this June 2 had before noon June 3
Didn't care much about the free stuff had extra bags and memory cards the watson battery started losing charge after a few minutes of using the menu.
Picture of Ny ???
anyway the following Monday they sent an email they were giving away a WD 4 TB ext hard drive with the camera.
I sent CS an email and basically said wish I had known. I really could have used the drive.
They said send the other stuff back. I told them I used the things already, they said send them and gave RMA with shipping label.

I packed it all up and a few days later I had the drive.

Soooo. I cancelled a audio technica mic I had in my amazon prime cart and bought it from B&H. I'll be ordering a Tamron 150-600 from B&H tonight.

Free expedited shipping too !
Canon CAE80D br EOS 80D DSLR Camera (Body Only) b... (show quote)


I'm glad you are pleased with our service! Thank you for the kind compliment.

HERSHEL

Reply
Jun 19, 2016 05:44:28   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
Hershel wrote:
I'm glad you are pleased with our service! Thank you for the kind compliment.

HERSHEL


And I have to add something I discovered while walking around NYC with my son this spring. The B&H folks offer free parking about a block away from there store. Now that is nice, especially in a town notorious for high parking fees.

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Jun 19, 2016 06:35:23   #
jerryc41 Loc: Catskill Mts of NY
 

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Jun 19, 2016 06:59:45   #
CLF Loc: Raleigh, NC
 
B&H is one of my go to online photo store. I have bought from them since I learned about them on this site (UHH).

Greg

Reply
 
 
Jun 19, 2016 08:05:19   #
abc1234 Loc: Elk Grove Village, Illinois
 
Doowopa wrote:
Canon CAE80D
EOS 80D DSLR Camera (Body Only)
Includes Free Small black square Ruggard Commando 36 DSLR Shoulder Bag Small black square SanDisk 16GB Extreme UHS-I U3 SDHC Memory Card (Class 10) Small black square Watson LP-E6 Lithium-Ion Battery Pack (7.4V, 2000mAh) Small black square WhiteWall SAMPLE ACRYLIC PANORAMIC NY LANDSCAPE

Ordered this June 2 had before noon June 3
Didn't care much about the free stuff had extra bags and memory cards the watson battery started losing charge after a few minutes of using the menu.
Picture of Ny ???
anyway the following Monday they sent an email they were giving away a WD 4 TB ext hard drive with the camera.
I sent CS an email and basically said wish I had known. I really could have used the drive.
They said send the other stuff back. I told them I used the things already, they said send them and gave RMA with shipping label.

I packed it all up and a few days later I had the drive.

Soooo. I cancelled a audio technica mic I had in my amazon prime cart and bought it from B&H. I'll be ordering a Tamron 150-600 from B&H tonight.

Free expedited shipping too !
Canon CAE80D br EOS 80D DSLR Camera (Body Only) b... (show quote)


I just bought the Sigma 150-600 with Dock. My initial, subjective response is that the lens and Dock are great. Have you considered the Sigma? The Dock could be the deciding factor.

As for the bundled stuff, I recently bought the 80D and asked the sales guy if I could switch out the free, unwanted stuff for something I really wanted. Not a problem. As for shipping, they have always shipped my orders when promised and UPS delivers them when promised. Being second-day UPS, I have no need to pay for shipping.

Throw in the free parking and you have a class act that is hard to beat. How can anyone criticize them for taking the holidays off? And they pay all employees for it.

Reply
Jun 19, 2016 08:13:08   #
Fotomacher Loc: Toronto
 
B'ezras HaShem? I wonder.......

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Jun 19, 2016 08:15:40   #
abc1234 Loc: Elk Grove Village, Illinois
 
Fotomacher wrote:
B'ezras HaShem? I wonder.......


Nu, what is there to wonder? They have machers in Toronto too?

Reply
Jun 19, 2016 09:04:46   #
zigipha Loc: north nj
 
Doowopa wrote:
I hear ya.
I got the camera next day before noon. That surprised me.

I'm in NJ..and I usually get stuff the next day after ordering. I guess cuz we are near nyc.

Reply
 
 
Jun 19, 2016 09:34:30   #
Doowopa Loc: Connecticut
 
zigipha wrote:
I'm in NJ..and I usually get stuff the next day after ordering. I guess cuz we are near nyc.

I'm Connecticut probably why next day delivery.

Reply
Jun 19, 2016 09:36:50   #
Doowopa Loc: Connecticut
 
abc1234 wrote:
I just bought the Sigma 150-600 with Dock. My initial, subjective response is that the lens and Dock are great. Have you considered the Sigma? The Dock could be the deciding factor.

As for the bundled stuff, I recently bought the 80D and asked the sales guy if I could switch out the free, unwanted stuff for something I really wanted. Not a problem. As for shipping, they have always shipped my orders when promised and UPS delivers them when promised. Being second-day UPS, I have no need to pay for shipping.

Throw in the free parking and you have a class act that is hard to beat. How can anyone criticize them for taking the holidays off? And they pay all employees for it.
I just bought the Sigma 150-600 with Dock. My ini... (show quote)


Tamron is on sale for $949.
It's lighter also. That's why I decided on the Tamron.

Reply
Jun 19, 2016 09:52:39   #
abc1234 Loc: Elk Grove Village, Illinois
 
Doowopa wrote:
Tamron is on sale for $949.
It's lighter also. That's why I decided on the Tamron.


Bought white market lens and Dock from a very well-known dealer with free shipping for $869. For me, the dock trumped the weight.

Reply
Jun 19, 2016 10:01:46   #
Doowopa Loc: Connecticut
 
Good Deal. Enjoy
I had gift cards to use and pay pal so that played a big part in my decision beside the other reasons.

Heading out now to spend a day with my 3 daughters going on a Lighthouse cruise also.

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