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Help with strange Flash behaviour.
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Aug 21, 2015 14:02:02   #
dandi Loc: near Seattle, WA
 
Blasthoff wrote:
Could try to diagnose what the problem is but the bottom line is, "it doesn't work" and your own options for repair, cost wise, are next to none. Like so many things "imported" that sell for very low prices the one caveat is with "repair options". The cost just to take it apart is almost that of replacement, hence, specific parts are probably not even available. That is both good and bad. The good being, the cost to replace is low. The bad being the "hit or miss" nature of cheap imports. If nothing breaks, it's a damned good value, if it does, well......

I myself wrestled with that knowledge and I finally opted for a used Nikon SB600 in very good condition. Cost was about $150. Was it a better value? So far, after a year, I am very pleased but honestly, only time will tell for sure. My choice was largely based on experience back in the '80's. I had a higher end Vivatar that developed a leaky capacitor early on. I also have 2 Nikon SB16's from the '80's which I bought used back then, and they still function today. I'm not going to tell you that's the way to go. You've still got $100 to match my $150 spent to determine "value". You just have to decide which way to go.

PS: I use Nikon. If you use Canon I would "assume" Canon flash quality to be on par with Nikon but I honestly don't have first hand knowledge.
Could try to diagnose what the problem is but the ... (show quote)

Nikon flashes are good but costly, maybe I'll go for used sb600.
I called Amazon and they agreed to send me a new one replacement. Let's see how long this one will last. I was very impressed with Amazon service, the return policy is only 30 days and ended in February, yet I am going to get a new one tomorrow (they even gave me one day shipping).

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Aug 21, 2015 14:48:46   #
WereWolf1967 Loc: Knoxville, TN
 
RWR wrote:
About all you can do is have it repaired. Should still be under warranty.


Unfortunately, any Neewer flash is so inexpensive that they're not worth the repair charge. When they work, they work, when they don't, hope some dummy steals it and then file an insurance claim.

Personally I have two and both have been working for over a year now. There is a good reason that they cost about 1/4 as much as the camera manufacturer's model.

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Aug 21, 2015 21:51:21   #
Blasthoff Loc: Life halved NY and IN
 
dandi wrote:
Nikon flashes are good but costly, maybe I'll go for used sb600.
I called Amazon and they agreed to send me a new one replacement. Let's see how long this one will last. I was very impressed with Amazon service, the return policy is only 30 days and ended in February, yet I am going to get a new one tomorrow (they even gave me one day shipping).
Well, it turns out to be pretty good value after all, if the new one lasts any time. If you get 2 or 3 years (or more) use for $50, assuming it does what it's supposed to do, good.

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Aug 21, 2015 22:39:47   #
BebuLamar
 
I think the trigger SCR in the flash unit is shorted and thus it actually fire the flash all the time but triggering a flash all the time is the same as no trigger and it won't fire.

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Aug 21, 2015 22:46:37   #
canadiaman Loc: Tallahassee, FL
 
Neewer may be a generic brand, but they have great customer service. Typically they warranty their products for 1 year. When the lithium batteries in my tt850 flashes stopped working after a few months, they replaced them without a fuss. Definitely contact their warranty service dept.

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Aug 21, 2015 22:53:14   #
dandi Loc: near Seattle, WA
 
canadiaman wrote:
Neewer may be a generic brand, but they have great customer service. Typically they warranty their products for 1 year. When the lithium batteries in my tt850 flashes stopped working after a few months, they replaced them without a fuss. Definitely contact their warranty service dept.


Thank you, I didn't know that. I already sent mine back to Amazon and expecting new replacement tomorrow.

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